- Full-Time
- Permanent
- MERCURE
- Others
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Mercure Fribourg Centre Remparts, Fribourg, Switzerland
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REF675K
night audit (H/F/X)
Region
Europe and North Africa
L'Hôtel Mercure Fibourg Centre Remparts **** est à la recherche de son (sa) futur(e) Veilleur/Veilleuse de nuit.
Etablissement de 63 chambres entièrement rénové, l'hôtel propose des hébergements à proximité du centre historique de la ville de Fribourg.
En tant que Veilleur/Veilleuse de nuit vous êtes responsable de l’établissement en l’absence de votre hiérarchie, assurez quotidiennement la clôture hôtelière et le reporting, Contrôlez le CA/les encaissements et faites remonter tout écart ou erreur.
Préparez les informations destinées aux différents services afin que chaque ouverture de service soit optimale.
Vous intégrerez un établissement où le gout de la découverte, le partage et l’entraide animent l’ensemble de nos équipes.
Assurer la procédure de check-in & check-out pour les clients en arrivée tardive.
Gérer les réservations en NO SHOW
Assurer les tâches administratives en amont de la journée
Gérer la clôture de la journée
Favoriser la coordination et la communication de la Réception avec les différents services opérationnels et supports de l'hôte
Préparer les arrivées du lendemain
Établir les facturations lors du départ du client
Nettoyer les parties communes
Effectuer la mise en place du buffet de petit déjeuner
Vous avez le sens de l’accueil et êtes doté(e) d’une excellente présentation
Vous êtes souriant(e), avenant(e) et votre bonne humeur vous caractérise
Vous êtes diplomate, discret et avez le sens de l’écoute
Vous êtes résistant(e) au stress et faites preuve de réactivité
Votre anglais est courant, maitrise de l’allemand est un plus
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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