Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
You will work in the RM & Pricing department with the main responsibilities to implement the revenue management strategies within your defined hotel cluster achieving topline targets by using RM methods and maximizing net contribution of turnover.
Job Description
Revenue Management Strategies:
Responsible for the implementation of the overall revenue management strategies within the defined portfolio. Being a subject matter expert to the hotel teams, making sure that the current global corporate strategy is being implemented.
Main tasks:
Delivers the service according to the contracted service agreements with a strong focus on customer satisfaction. Creating hotel individual strategies with the goal of boosting revenue streams and maximizing KPI results. Using the C.A.D.R.E method to ensure that the hotel strategy is implemented accordingly. Collection of reliable data, Analysis, Decision, Recommendation and Evaluation. Ensures that revenue management systems and tools are properly implemented and maintained. Ensures that planning and pricing is up to date for at least the next 405 days.
Competitor analysis:
Analyses competitors in terms of content, pricing and strategy. Analyses market share data with the goal to perform above the hotel market.
Forecast:
Responsible for initiating short- and long-term revenue forecasts identifying areas of opportunity and strategies to improve revenue and overall profitability.
Reports & Meetings:
Prepare Daily, weekly and monthly reports and hold weekly and monthly meetings according to the individual service level of the hotel. Analyses special event periods with the goal to improve results for future events.
Support:
According to the individual service level agreement the RM supports and advices hotels on business and leisure rate collections as well as distribution contracts and group evaluations.
Communication:
Is in charge to be the contact between the regional revenue manager, other members of the commercial development team and the local teams. Coordinates the communication and ensures that information is clearly understood and instructions are applied accordingly.
Has to deal with data and statistics coming from different sources (PMS, TARS, RMS, Excel shared tools, market and distribution data files)
Requires a mix of analytical and communication skills on a daily basis
Maintain a professional relationship with our clients
Pro-actively seeks knowledge of industry developments and use it to enhance own skill set and vision
Qualifications
Minimum undergraduate degree or equivalent work experience in tourism industry
At least between 2-4 years of experience in a similar position.
Proactivity & persuasion
Flexibility & adaptation capacity
Customer focus
Strong communication skills
Sense of relationship
Team support and development
Analysis / strategy
Spoken and written English
Additional Information
What’s in there for you?
- Unique opportunity to take your first steps and develop your career with worldwide Augmented Hospitality leaders
- Package of benefits and perks of working for Accor
- Work in a multi-national team
- Hybrid way of working
- Talent development opportunities
- Access to a comprehensive training catalogue within our Accor Academy
- Option to further develop and grow in- and outside of the region or globally
- Various ESG activities & initiatives
