- Full-Time
- Permanent
- RAFFLES
- Food & Beverage
__jobinformationwidget.freetext.LocationText__
Raffles London at The OWO, London, United Kingdom
__jobinformationwidget.freetext.ExternalReference__
REF33079R
Meeting And Events Logistics Manager
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
Raffles London at The OWO on London’s Whitehall, unites the allure and heritage of Raffles with one of the world’s most historic addresses with a name is synonymous with luxury, glamour, and extraordinary adventure.
This fine Grade II* listed Edwardian building has been transformed with 120 rooms and suites along with a collection of 85 exceptional branded residences. Within The OWO destination there are a total of nine restaurants and three bars, including one by our signature chef Mauro Colagreco. The Guerlain spa and Pillar Wellness offer the latest in wellbeing, and a 600 seated-capacity grand ballroom, The Whitehall, is perfect for all kinds of special occasions and events.
Within these much-storied walls, where legendary statesmen and women once shaped the modern world, guests are now invited to discover new and inspiring emotions and connections.
At Raffles, you arrive as a guest, leave as a friend and return as family.
An exceptional opportunity presents itself for a Meeting and Events Logistics Manager to join the Food & Beverage Department at Raffles London at the OWO.
Reporting into Director of Event Operations, you will be responsible for managing the day-to-day operation from a logistical perspective. This role is a key contact for the contractors that enter the building and will ensure all clients expectations are exceeded whilst promptly assisting with any guest queries. Just as key to attending to our guests and contractors’ needs is assisting the management team in building and sustaining a positive culture within the team whilst providing the necessary training and guidance to junior team members.
Specifically, as the Meeting and Events Logistics Manager, your responsibility’s will include:
- On a regular basis is the first point of contact to both clients and contractors such as audio visual suppliers adhering to any questions or queries and liaising back with the client during the day to ensure everything is satisfactory for them.
- Ensures all employees have proper supplies, equipment and uniforms.
- Provide feedback to the Event Operations Manager and Director of Events on junior team members and agency staff that work within the department ensuring that performance is measured with praise and retraining being applied where applicable.
- Additional responsibilities in absence of line manager or senior employee.
- Performs other duties as required or assigned including working in a different department or restaurant, than usually assigned.
- To be at all times well presented and whilst adhering to the company’s grooming standards.
Who are we looking for?
- A proven track record and ability to provide high levels of service under pressure.
- Exceptional communication and customer service skills, both written and spoken.
- An understanding and willingness to contribute to a 24h operational schedule when required.
- The ability to assist in the creation and management of a department with a positive culture resulting in guest satisfaction and a high team member retention rate.
- At least two year’s experience working in the position as either Event Operations Head Porter or Event Logistics Supervisor in a five-star property.
- A full understanding of event function sheets and to be able to plan team member tasks in line with client requirements.
Why join our Raffles team?
Not only will you be joining one of the world’s best hotels you will also receive great benefits including:
- 28 days holiday including bank holidays plus a day extra for every year of your service up to 5 years (35 Days).
- Staff meals whist on duty.
- Free dry cleaning for uniform.
- Employer pension contribution of 3%
- Enhanced sick pay.
- Enhanced maternity, paternity and adoption pay.
- Life Assurance 1x salary
- Employee assistance program, including virtual GP and financial advice.
- Season ticket loans and cycle to work scheme.
- Colleague gifting to celebrate special occasions.
- Paid days off to move house or give back time to a charity of your choice.
- Internal learning and development programmes tailored to you.
- Fun-filled events, whether that’s a pub quiz, team run or festive party.
- Employee benefit card offering discounted rates of up to 30% at Accor worldwide and Raffles London F&B outlets.
- Worldwide development opportunities across Accor’s extensive brand portfolio.
What are the Raffles Values?
Be You: Be creative, innovative, and enthusiastic, showing your personality and flair.
Be Kind: Demonstrates humility and generosity through emotional connection with colleagues and guests.
Be Happy: Consistently uplifting colleagues and guests through a joyful connection and positive personality.
Be Confident: Openly shares knowledge and skills with other colleagues to achieve excellence.
Have Your Purpose: Demonstrating care and responsibility within your role, to make a tangible impact on the business.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Mövenpick Hotel Hobart, Hobart, Australia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Hobart
Job Category
Food & Beverage
Description
An unbridled passion for food and a love of sharing your 'food stories' with our patronsExceptional leadership skills with demonstrated results in developing and motivating teams. Your lead-by-example
Reference
26ba257a-ab57-488b-90d9-5fd51d593a02
Expiry Date
01/01/0001
Salary
Location
Fairmont Mayakoba, Playa del Carmen, Mexico
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Playa del Carmen
Job Category
Food & Beverage
Description
¡Únete a nuestro equipo! Buscamos un Gerente General de Restaurante con pasión por la excelencia, liderazgo inspirador y experiencia en la alta cocina.En nuestro hotel de lujo, creemos que cada experi
Reference
bc8f4c97-82e0-4bb3-8412-40700f3f0c1c
Expiry Date
01/01/0001
Salary
Location
Novotel Auckland Ellerslie, Auckland, New Zealand
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
ACCOR
Job type
Permanent
Locations
Auckland
Job Category
Food & Beverage
Description
As our next Food & Beverage Attendant, you will:Maintain the restaurant & bar to a high standardServe guests with a professional and bubbly attitudeReplenish food & beveragesWork in the restaurant, ba
Reference
e113d6de-d0f7-4496-a5ef-05a3828cf93e
Expiry Date
01/01/0001
Salary
Location
ibis Adelaide, Adelaide, Australia
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
IBIS
Job type
Permanent
Locations
Adelaide
Job Category
Food & Beverage
Description
This is an entry level position with an opportunity to be part of something bigger.As a Kitchen Hand / Kitchen Steward, you will work as part of a team to keep the hotel kitchens and washing up areas
Reference
c07213f6-59d3-4020-b8d5-c223345060cb
Expiry Date
01/01/0001
Salary
Location
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Entry Level
Job Schedule
Casual
Brands
FAIRMONT
Job type
Permanent
Locations
San Diego
Job Category
Food & Beverage
Description
Rate of Pay: $16.85/hour USDThe bartender will be responsible for the service of guests, prepare and serve alcoholic and non-alcoholic beverages to guests courteously and efficiently according to hote
Reference
21e9680c-6ba0-4eaf-a580-974008efcb0e
Expiry Date
01/01/0001
Salary
Location
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Entry Level
Job Schedule
Casual
Brands
FAIRMONT
Job type
Permanent
Locations
San Diego
Job Category
Food & Beverage
Description
Rate of Pay: $16.85/hour USDYou are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outst
Reference
35f43047-791e-443c-a14a-c36fd356be97
Expiry Date
01/01/0001
Salary
Location
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Entry Level
Job Schedule
Casual
Brands
FAIRMONT
Job type
Permanent
Locations
San Diego
Job Category
Food & Beverage
Description
Rate of Pay: $16.85/hour USDBanquet servers are responsible for serving the menu offering for the event and assisting guests as needed. Table setting, food station design, and beverage service. Other
Reference
9a37fe80-9f60-4127-8798-4cfc2646d718
Expiry Date
01/01/0001
Salary
Location
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
San Diego
Job Category
Food & Beverage
Description
Rate of Pay: $16.85/hr USDDisplay a congenial appearance and is well groomed at all times.Ensure all mise en place are setup and ready for service.Assist service colleagues in completing pre-shift mis
Reference
5e99a826-faee-477b-8c27-2215e61db514
Expiry Date
01/01/0001
Salary
Location
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Entry Level
Job Schedule
Casual
Brands
FAIRMONT
Job type
Permanent
Locations
San Diego
Job Category
Food & Beverage
Description
Rate of Pay: $18.58/hour USDThe Banquets House person is responsible for setting up and breaking down all meeting spaces with tables/chairs/water, etc. Handle and transport all equipment carefully to
Reference
aee5c9c4-71dd-4d36-9e2a-cdf3e9333e5c
Expiry Date
01/01/0001
Salary
Location
Fairmont Tremblant, Mont-Tremblant, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Mont-Tremblant
Job Category
Food & Beverage
Description
Vous êtes un ambassadeur de la Restauration et du Service qui sont les emblèmes de notre expérience Nourriture & Boisson. Votre bienveillance, votre attention particulière et votre connaissance sur no
Reference
dd53c770-9007-4aa0-bd20-b2b889205695
Expiry Date
01/01/0001