Marketing & Communications Executive

Location: On-site in Knutsford, Cheshire, North-West England (not remote)

Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world-renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities. Whether visiting for relaxation, celebration, or business, Fairmont Cheshire, The Mere is dedicated to creating unforgettable moments and delivering the very best in 5-star luxury hospitality.

Your purpose will be:

Drive marketing activity for Fairmont Cheshire, The Mere. Strengthening the brand and driving revenue across all resort areas while ensuring customer insight shapes a cohesive marketing strategy. The role reports into the Marketing & Communications Manager and works closely with the wider commercial team to deliver an effective, brand‑led marketing plan.

• Support the delivery of creative, brand‑led marketing campaigns across all areas of the resort.
• Manage day‑to‑day social media activity and contribute fresh, engaging content ideas.
• Assist with website updates, email marketing and digital content creation.
• Work closely with the Marketing & Communications Manager to execute the annual marketing plan.
• Help produce on‑brand marketing collateral and maintain the resort’s image library.
• Coordinate photography, videography and media visits.
• Support PR activity, including press releases, coverage tracking and influencer hosting.
• Contribute to the planning and delivery of events, activations and wedding fairs.
• Maintain CRM databases and assist with reporting and campaign analysis.
• Play a key role in upholding brand standards and ensuring consistent communication across the resort.

Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues

• Degree in Marketing, Communications, Business, or a related field, or equivalent commercial experience
• 2 years’ experience in e-commerce, digital marketing, or a similar role in hospitality or related industries
• Excellent communication and customer service skills in written and spoken English
• Ability to engage effectively with luxury clientele and senior stakeholders
• Highly organized, self-motivated, and able to manage competing priorities in a fast-paced environment
• Results-oriented, proactive, and solution-focused with a collaborative approach
• Upholds brand standards for professional conduct and presentation
• Proficient in MS Excel, Word, & PowerPoint

What is in it for you?

• Exclusive Discounts:
  • Fairmont Cheshire, The Mere, Spa and Golf discount
  • Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
  • 20% off food and beverage in on-site restaurants
• Colleague restaurant
• Being part of The Mere Team – our culture is unique!
• You will benefit from training and development opportunities
• Competitive salary and benefits including pension
• 28 days of holiday including public holidays
• 1-5 days service award based on length of service
• Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
• And last but not least you will get to work with a team of EXTRAORDINARY people