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  1. Full-Time
  2. Permanent
  3. ACCOR
  4. e-Commerce

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London, United Kingdom

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REF6411I

Manager Go to Market - Top Line Performance

Region

Europe and North Africa


Company Description

Would you like to work for a company where hospitality is a work of heart, and you can be all you are?

Our purpose is to pioneer the art of responsible hospitality, connecting cultures with heartfelt care.  With over 330,000 hospitality experts in more than 40+ hotel brands, we nurture a real passion for service and achievement beyond limits.

Join a dynamic and collaborative environment where agility, creativity, and performance are key.


Job Description

Drive revenue performance across franchise hotels by providing expert guidance, identifying performance gaps, and influencing franchise partners to implement effective commercial strategies. The role focuses on improving RevPAR, Net RevPAR, and RGI through close collaboration, proactive support, and consistent follow-up, ensuring strong hotel engagement and successful delivery of key revenue initiatives.

MAIN ACCOUNTABILITIES

  • Drive RevPAR, Net RevPAR, and RGI improvement across franchised hotels through expert commercial guidance.
  • Proactively identify performance gaps and ensure hotels receive clear, actionable recommendations. 
  • Influence franchisees to adopt the right revenue levers through strong proximity, persuasion, and data‑driven insights.
  • Build trusted relationships with franchise owners to secure alignment on commercial priorities and performance expectations.
  • Proactively identify performance gaps and ensure hotels receive clear, actionable recommendations.
  • Coordinate with RMoD (when relevant) or RM Services & Product dept as well as Operations to ensure consistent topline strategies across franchised hotels
  • Monitor performance rigorously through structured routines and KPI governance, ensuring follow‑through and measurable impact
  • Ensuring all performance levers are available and measured, building the capabilities needed to accelerate business growth and securing expected results for openings and ramp‑ups.

Qualifications

  • Experience in B2B, B2C, top line / commercial , or hotel operations within hospitality
  • Proven track record improving hotel satisfaction and commercial performance metrics
  • Experience leading multi‑hotel or regional teams
  • Strong influencing and communication skills
  • Deep understanding of commercial initiatives, brand standards and client experience levers
  • Analytical mindset with ability to translate insights into clear action plans
  • Fluent in English

Additional Information

Our Commitment to Diversity & Inclusion:

We are an inclusive company. Our ambition: attract, recruit, and promote a diverse range of talents.

Why Accor?

We are much more than a global leader. We are 330,000 women and men who put people at the heart of everything we do, and we are driven by an unbounded passion for service and a desire to exceed expectations. Joining Accor means embarking on a unique human adventure to invent the hospitality of tomorrow.

Your Accor experience begins now, so if you are up for a new challenge, and want to be a part of the best, then we want to hear from you!

Your information will be kept confidential according to EEO guidelines.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US