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  1. Full-Time
  2. Permanent
  3. Rooms
  4. ACCOR

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Mövenpick Hotel Amman, Amman, Jordan

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REF52247K

Male Receptionist

Region

MEA SPAC



Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"


Job Description

First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you:

  • Consistently offer professional, friendly and engaging service. 

  • Greet, check-in, respond to requests and settle accounts while providing exceptional service.

  • Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float.

  • Handle guest requests, questions and concerns effectively and promptly. 

  • Promote a professional team environment. 

  • Follow department policies, procedures and service standards. 

  • Performs any and all other tasks assigned by management. 

  • Take initiative to add a personalized experience

  • Upholds the highest standard of internal and external customer service at all times. 

  • Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.


Qualifications

-  A Minimum one year experience.

- Good command in English.

- Ability to work in different shifts.

- Service focused personality is essential; experience is an asset.

- Prior Front Desk or related Hotel Experience.

- Prior experience working with Opera or a related system.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US
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