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  1. Full-Time
  2. Permanent
  3. IBIS
  4. Engineering & Maintenance

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ibis London Earls Court, London, United Kingdom

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REF27764L

Maintenance Manager

Region

Europe and North Africa



Company Description

Department: Maintenance

Reports to: Operations Manager

Ibis London Earl’s Court Hotel & Conference Centre is one of the most versatile properties in London. With 504 guestrooms (which includes suites, family and accessible rooms), a business centre, Restaurant and Bar along with on-site parking, it offers an ideal base for both business and leisure travellers. The Conference centre can open up a world of possibilities to any event up to 1200 people. The design of the main hall, the London Suite, is positively favoured for its ingenious partitioning and dazzling night-ambiance. Altogether, the hotel provides guests with a warm welcome, spacious and comfortable accommodation. Our hotel is a 12-storey three-star hotel with breath-taking views of the London skyline. We are proud to work with some of the most talented and unique individuals in our business, who always ensure an extraordinary guest experience.

We have some exciting news to share! The hotel is currently undergoing a multi-million pound refurbishment to achieve rebranding as MERCURE hotel. This is the 4* category under ACCOR Hotels Worldwide

Our HEARTIST promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. 

Our mission is to make the impossible possible to realize your dreams. 

Manages all maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements.

Leads Maintenance operations by providing both reactive and proactive multi-skilled service on all operational equipment and hotels’ infrastructure.


Job Description

Manages all maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements.

Leads Maintenance operations by providing both reactive and proactive multi-skilled service on all operational equipment and hotels’ infrastructure.

MAIN RESPONSIBILITIES

  • Responsible for the implementation of best practice maintenance vision, strategy, policies, processes and procedures to aid and improve operational performance  in particular, sustainable maintenance and strategy for reduction of energy consumption.
  • Contribute to new business initiatives and projects and review and communicate the impact on maintenance activities
  • Manage and implement improvement plans, driving Key Performance Indicators (KPI's) whilst ensuring that Health, Safety and Environmental requirements are adhered to.
  • Be inclusive in Refurbishment meetings and assist Hotel Management in communication and implementation as required
  • Set and implement preventative maintenance programmes, thus ensuring quality of the FF&E and plant equipment.
  • Control invoices and external providers’ costs
  • Work with the Ops Manager of the hotel to discuss maintenance budget and ensure compliance at the hotel.
  • Complete monthly energy reports and record.
  • Attend meetings where Maintenance support and expertise is required collaborating with HODs. Delegate as necessary.
  • Respond to emergency calls in the event of urgent and/or unexpected issues or incidents.
  • Increase the site operational effectiveness, improve on project delivery, reduce equipment failure room downtime.

COMPLIANCE

  • Ensure compliance with health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and guests.
  • Inspect works to ensure compliance with required standards, and performance targets and take corrective action under direction of line management as appropriate.
  • Conduct risk assessments of processes and tasks in the hotels under their responsibilities.

PROJECT MANAGEMENT

  • Planning, managing and coordinating projects and maintenance works including budgets.
  • Produce information, analysis and reports to ensure line management are informed of project/work progress, problems and agreed resolutions.
  • Delivery of small scale projects (P&L) including equipment lifecycle works, ensuring performance quality levels are met throughout, risks to delivery are treated in a timely manner.  
  • Identification of potential lifecycle deficiencies, produce capital expenditure documents to match lifecycle expectancies.

RECRUITMENT & PERSONNEL

  • Recruit, supervise and train maintenance team members.
  • Responsible for team rota and accurate payroll submission to HR at end of the month.
  • Manage, coach and develop a high performing and autonomous maintenance team.
  • Provide technical expertise and support to the teams.
  • Set department objectives/KPIs and review and assess ongoing performance of direct reports.
  • Report on achievement of targets and identify any actions required.
  • Ensure the delivery of the People Strategy within area of accountability.
  • Complete departmental performance reviews on ACCOR platform.

REQUIREMENTS:

  • Formal Qualification in Mechanical, HVAC or Electrical or operational experience.
  • Good written and verbal communication skills (English).
  • Advanced knowledge of Microsoft tools & outlook.
  • 3 years management experience.
  • H&S trained.
  • Ability to read & write risk assessments.
  • Energy management.
  • Budget planning CAPEX & OPEX cost controls.
  • Proven experience of project management.

WHAT IS IN FOR YOU:

  • Competitive salary.
  • Extra annual bonus.
  • Entitle of 28 holiday days (bank holidays included).
  • Employee benefit card offering discounted rates in Accor Hotels worldwide.
  • Develop your talent through learning programs by Academy Accor.
  • Free Bonus Breaks Voucher.
  • Friends & Family Rates.
  • Eye Test Vouchers.
  • Opportunity to grow within your property and across the world!
  • Friendly working Environment.
  • Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities like Gaia, Green Key.

Additional Information

WHAT IS IN FOR YOU

  • Employee benefit card offering discounted rates at Accor worldwide
  • Free and delicious meal breaks on duty
  • Complimentary stays in the UK and North Ireland
  • Friends & Family discounts
  • 50% food discounts in our restaurants
  • Pension Scheme
  • Health Insurance
  • Eye Test Vouchers
  • Cycle-to-work scheme
  • Staff Uniforms Provided
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

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