- Full-Time
- Permanent
- Sales & Marketing
- ACCOR
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Mumbai, India
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REF6261K
Loyalty Sales Consultant
Region
MEA SPAC
Accor Plus is the most expansive travel, dining, and lifestyle loyalty program in the Asia Pacific. We offer exclusive member benefits, events, and experiences at Accor properties across the region. We have been growing steadily for over 30 years with a team of 900+ employees supporting more than 460,000 members.
Full-time opportunity - 40 hours per week, Mon-Fri, during business hours
Monday, 06th of July, paid training for 1 week
3,80,000 CTC p.a + Commissions + Employee Discounts.
About the Company
Accor is the largest Hotel Group in the Asia Pacific, offering accommodation options ranging from Economy to luxury and lifestyle, across 40+ brands, including Novotel, Sofitel, Ibis, Mercure, Mantra, Pullman & Raffles.
Our Business
Accor Plus is the most expansive travel, dining, and lifestyle loyalty program in the Asia Pacific, supporting a paid membership base of over 460,000 smart travellers and lifestyle enthusiasts. Members enjoy 2 free nights each year, 30% off dining at Accor hotels, 15% off their stays globally across 4,600 hotels, automatic ALL Gold status and much more.
We are thrilled to launch our brand-new product, Explorer, with enhanced benefits on October 1. This is Accor Plus’ biggest change in over 30 years of business, making it the most exciting time to join us.
About the Role - Loyalty Sales Consultant
In this role, you will be calling previous guests of an Accor Hotel, inviting them to join our award-winning, paid Loyalty Membership Program. More specifically, you will:
Make outbound calls to customers who have stayed at an Accor hotel
Use Accor Plus sales methodology to discover needs & close sales
About You
You enjoy speaking with people and have the confidence to build rapport quickly. You can stay motivated by achieving sales targets and taking pride in delivering unforgettable experiences to our loyal members
Strong communication skills with the ability to adapt to different customers
Active listening and a genuine interest in understanding customer needs
Excited about working in a sales environment, with uncapped commissions
Proficiency in CRM software and basic computer skills
Proven experience in sales, customer service, or a related field, preferably in the hospitality or travel industry
Able to start paid training, in office, on Monday, the 12th of January, from 10:00 am until 5:00 pm for 1 week, and then work from our Mumbai Andheri (E) office, 40 hours a week (Mon-Fri).
Why Us?
Enjoy comprehensive support with our paid in-house training program, along with ongoing training and coaching from our supportive managers. Other benefits include
Set rosters during business hours, no weekends or late nights
Monthly pay, including your uncapped commission!
Staff rates at Accor hotels worldwide, and the opportunity to earn your own Accor Plus membership
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
Office Address:
Accor Plus, Unit No 309, 3rd Floor, Hubtown Solaris, OPP Teli Gali Signal, Andheri East, Mumbai- 400069.
Should have a strong command of the English Language.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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