Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth
The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.
Job Description
Thuraya is a destination that celebrates the rich culinary heritage of Lebanon. Set in an ambiance of artisanal craftsmanship, the restaurant offers a harmonious blend of tradition and modernity. Guests can enjoy signature Lebanese dishes in an elegant indoor setting or on a scenic outdoor terrace.
As a Waiter / Waitress, you will be responsible for delivering exceptional and personalized service to our guests, ensuring every dining experience reflects the quality, warmth, and hospitality that Thuraya represents.
Key Responsibilities
Welcome and warmly acknowledge guests upon arrival and throughout their dining experience.
Present menus, explain dishes, ingredients, and daily specials with confidence and professionalism.
Take accurate food and beverage orders and ensure all requests are communicated clearly to the kitchen and bar teams.
Provide attentive and personalized table service while anticipating guests’ needs.
Maintain excellent knowledge of the restaurant’s menu, Lebanese cuisine, beverages, and service standards.
Ensure tables are properly set, maintained, and cleared according to restaurant standards.
Monitor guest satisfaction throughout the meal and respond promptly to any requests or concerns.
Coordinate closely with the kitchen, bar, hostess, and other service colleagues to ensure smooth operations.
Handle guest complaints professionally and escalate issues to the supervisor or manager when required.
Follow all food safety, hygiene, health, and safety standards.
Support the team during busy periods and contribute to a positive and collaborative working environment.
Assist with opening and closing duties, including preparation and cleaning of the restaurant.
Ensure all billing and payment procedures are handled accurately and professionally.
Maintain a clean, polished, and professional appearance at all times.
What We’re Looking For
Previous experience as a Waiter / Waitress in a high-end restaurant, luxury hotel, or premium dining environment.
Passion for hospitality and creating memorable guest experiences.
Excellent communication and interpersonal skills.
Strong knowledge of food and beverage service.
Positive attitude, professional appearance, and attention to detail.
Ability to work effectively under pressure in a fast-paced environment.
Strong team player with a genuine willingness to support colleagues.
Good command of English; Arabic is an advantage.
Knowledge or experience with Lebanese / Middle Eastern cuisine is highly desirable.
Qualifications
Previous experience as a Waiter / Waitress in a high-end restaurant, luxury hotel, or premium dining environment.
Passion for hospitality and creating memorable guest experiences.
Excellent communication and interpersonal skills.
Strong knowledge of food and beverage service.
Positive attitude, professional appearance, and attention to detail.
Ability to work effectively under pressure in a fast-paced environment.
Strong team player with a genuine willingness to support colleagues.
Knowledge or experience with Lebanese / Middle Eastern cuisine is highly desirable.
Additional Information
If you are passionate about hospitality, have a strong eye for service excellence, and want to be part of a destination that brings Lebanese culinary heritage to life, we would love to hear from you.
