Leadership Development Program (Rooms Management Trainee)

For more than a century, Hamilton Princess & Beach Club is Bermuda's only luxury urban resort. Our world-class accommodations, internationally revered modern art collection, celebrated restaurants, spa, and more, are why we appeal to Bermuda’s luxury travelers, as well as our magical team of colleagues.

Here at the iconic “Pink Palace” we embrace the spirit of being unique, passionate, pleasant, while keen on turning moments into memories for our guests – the Fairmont way. 

As a member of our Princess Team, all Heartists are valued and recognized, the same as our guests and local communities. Consider joining us, if you enjoy:

• Connecting guests to the extraordinary place we call home
• Discovering a broad offering of career paths
• Learning and thriving among a group of international hospitality professionals
• Being passionate about people and attentive to the world - we are globetrotters!
• Going beyond the walls of our hotel to support our community
• Taking pride in our differences

Then this could be THE perfect opportunity for you, and we cannot wait to welcome you.

#WeAreHamiltonPrincess

We are committed to developing top hospitality talent into professionals, leaders and executives of the future. Our Leadership and Culinary Development Programs are minimum 18-month programs designed for you to understand the hotel's overall operations while specializing in several areas.  Through cross-exposure experiences, and mentorship, participants will build their leadership capabilities. Upon completion of the Leadership/Management programs, graduates will be equipped to take on leadership roles within our Hotel.  These Programs will also serve as a key driver for strengthening our internal talent pipelines.

The Leadership and Culinary Development Programs combines a series of rotations where you have specific milestones to mark your progress as you advance your knowledge as a Food & Beverage Management Trainee, and Rooms Management Trainee, or a Culinary Development Trainee, in order to prepare you for a future role in the area that maximizes your strengths, ambitions, and aspirations.

Rooms Management Trainee

As a Rooms Trainee, you will train under the direction of the Director of Rooms and the various Department Leaders overseeing Front Desk, Night Audit, Uniform Services, Royal Service, Concierge, Fairmont Gold, Laundry, and Housekeeping. The successful applicant will understand Operating Standards, Scheduling, Budgeting, Forecasting, Managing Payroll, Month-End Financials, Coaching and Counseling, Performance Review, Purchasing, Hiring, Inventory, and participating/conducting monthly communication meetings.  Upon successful graduation you will be given a full-time position as a Rooms supervisor/leader.

Program Eligibility:

*This Program is exclusive to Bermudians, PRC, or Spouse of a Bermudian*

• Diploma/Advanced Diploma in Hospitality Management or a Degree in Business/Tourism is preferred
• A minimum of 12 months practical work experience within the hospitality industry
• A willingness and ability to work in a team environment, with excellent communication skills and the ability to exceed customer service expectations
• Must have flexibility to work rotating shifts, weekends and public holidays

Submit your resume, including a one-page cover letter that describes why you are applying, how you meet the eligibility criteria and what benefit you would bring to Hamilton Princess & Beach Club Hotel.