Laundry Attendant

The MGallery Hotel Collection features boutique hotels, each with its own original design and unique stories to tell. Choosing to join MGallery is choosing to live and experience Memorable Moments.

MGallery Nairobi Gigiri will feature 105 rooms and suites; four restaurants, including an all-day dining venue, a signature dining experience, a pool bar, and a rooftop restaurant and bar; meeting rooms and a business centre; and wellness facilities spanning a gym, pool and spa.

With a prime location on Gigiri’s Limuru Road, fairly close to Nairobi’s city centre and Village Market, it will attract UN and NGO delegates, consultants and contractors, as well as diplomats, leisure visitors and the local community.

• To attend all laundry and dry-cleaning operations, following the hotel standards and procedures.
• To follow the linen and uniforms laundry flows and to respect the established cycles and instructions.
• To have a full knowledge of all the textiles and their proper care.
• To use all the machines and equipment with proper knowledge, care and maintenance.
• To handle and store chemicals with proper care, and to use correct formulas, following all healthy and safety regulations.
• To immediately report to superior any damage or malfunctioning in the laundry equipment or operations, including linen and uniforms status.
• To maintain the cleanliness and orderliness of the working area and stores.
• To ensure proper handling of lost and found items.
• To participate in monthly inventories.
• To follow up daily check lists.
• To respect the telephone etiquette as per Rixos standards.
• To report any guest comment or complaint.
• To respect schedules, terms and deadlines as agreed with the Management.
• To read and complete the laundry Logbooks and reports.

1. Educational Background: A high school diploma or equivalent.
2. Technical Skills: Laundry Attendant must possess knowledge of laundry operations, including sorting, washing, drying, ironing, and folding techniques. Familiarity with different fabric types and their specific care requirements is essential. 
3. Attention to Detail: Laundry Attendant must have a keen eye for detail to inspect laundered items thoroughly and ensure they meet the hotel's stringent standards. 
4. Efficiency and Time Management: The ability to handle a high volume of laundry items efficiently and meet tight turnaround times is crucial. Time management skills are vital to balance workloads during peak periods. 
5. Physical Stamina: The role of a Laundry Attendant can be physically demanding, requiring extended periods of standing, lifting, and carrying heavy laundry bags or linen bundles. 
6. Communication and Teamwork: Laundry Attendant often work as part of a team, collaborating with other attendants, supervisors, and housekeeping staff. Effective communication and teamwork are essential to ensure seamless laundry operations. 
7. Safety and Hygiene Compliance: Laundry Attendant should be familiar with safety protocols and guidelines for chemical handling and laundry machinery operation. Adherence to health and safety regulations is critical to maintain a safe working environment. 
8. Flexibility and Adaptability: The hospitality industry can be dynamic and unpredictable. Laundry Attendants must be adaptable to changing circumstances, busy periods, and any unexpected challenges that may arise. 
9. Previous Work Experience: Prior experience in a luxury hotel environment is a plus.

Should be eligible to live and work in Kenya.