Kids Club Attendant

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Job Purpose

The Kids Club Attendant is responsible for delivering a safe, engaging, and memorable experience to our young guests at the Kids Club. This role ensures that all children enjoy a variety of fun, educational, and interactive activities while upholding the high standards of luxury and service excellence synonymous with Raffles and Fairmont Doha.

Key Responsibilities

• Welcome children and families with warmth, professionalism, and genuine care.

• Organize and conduct daily recreational activities such as arts & crafts, storytelling, themed games, and educational play.

• Ensure the safety and well-being of all children at all times through constant supervision and adherence to health & safety protocols.

• Maintain a clean, organized, and stimulating environment in the Kids Club area.

• Monitor children’s behavior and activities, responding promptly and appropriately to any concerns or incidents.

• Establish rapport with parents, updating them regularly on their child’s experience and progress.

• Support the creation of seasonal or special event programming in line with the resort’s guest engagement strategy.

• Maintain Kids Club inventories, ensure all materials and toys are clean and in good condition.

• Follow proper check-in/check-out procedures for all children in accordance with hotel policy.

• Work collaboratively with other departments (e.g., Housekeeping, Security, Food & Beverage) to ensure seamless guest experiences.

Qualifications & Requirements

• Previous experience in a similar role in luxury hospitality or childcare settings preferred.

• Diploma or certification in Early Childhood Education or Childcare is an advantage.

• Fluent in English; knowledge of additional languages is a plus.

• CPR and First Aid certification required (or willing to obtain).

• Energetic, creative, and passionate about working with children.

• Excellent communication, interpersonal, and organizational skills.

• High level of patience, empathy, and understanding.

• Flexible with working hours, including weekends and holidays.