Kenfix Supervisor - Room Maintenance

Location: On-site in Knutsford, Cheshire, North-West England (not remote)

Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world-renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities. Whether visiting for relaxation, celebration, or business, Fairmont Cheshire, The Mere is dedicated to creating unforgettable moments and delivering the very best in 5-star luxury hospitality.

Your purpose will be:

Fairmont Cheshire, The Mere are seeking a skilled and detail-oriented Technician - Kenfix to join our team. As a Kenfix Technician, you will play a crucial role in maintaining and repairing Kenfix equipment, ensuring optimal performance and minimising downtime for the hotel. 

• Perform routine maintenance, inspections, and repairs on Kenfix equipment and related systems
• Troubleshoot and diagnose mechanical, electrical, and hydraulic issues in Kenfix machinery
• Conduct preventive maintenance to ensure equipment reliability and longevity
• Calibrate and adjust Kenfix equipment to meet performance specifications
• Respond promptly to equipment breakdowns and implement effective solutions
• Maintain accurate records of maintenance activities, repairs, and equipment performance
• Collaborate with other technicians and production staff to optimise equipment efficiency
• Adhere to all safety protocols and procedures while working with industrial machinery
• Stay updated on the latest Kenfix technologies and maintenance techniques
• Provide technical support and guidance to junior technicians and operators
• Develop and implement maintenance schedules to ensure optimal performance of Kenfix equipment
• Train and mentor junior staff on proper Kenfix equipment operation and maintenance procedures
• Liaise with suppliers and manufacturers to source parts and resolve complex technical issues
• Participate in continuous improvement initiatives to enhance equipment efficiency and reduce downtime
• Ensure compliance with industry standards and regulations related to Kenfix equipment operation and maintenance

Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.

• Technical diploma or vocational training in mechanical or electrical engineering, higher technical qualification, or a related field, or equivalent experience.
• Minimum 2-3 years of experience as a technician, preferably with Kenfix equipment
• Relevant experience in a similar capacity within a hotel or facilities management environment.
• Proficiency in troubleshooting and resolving complex technical issues
• Strong knowledge of Kenfix equipment systems and components
• Excellent analytical and problem-solving skills
• Ability to read and interpret technical documentation and schematics
• Excellent communication and customer service abilities, with proficiency in written and spoken English.
• Highly organised and self-motivated, with the ability to manage multiple priorities and maintain strong attention to detail.
• Results-oriented with a commitment to operational excellence, safety, and service quality.
• Demonstrates professionalism, integrity, and a collaborative approach.
• Maintains a professional appearance and demeanour consistent with brand standards.

What is in it for you?

• Exclusive Discounts:
  • Fairmont Cheshire, The Mere, Spa and Golf discount
  • Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
  • 20% off food and beverage in on-site restaurants
• Colleague restaurant
• Being part of The Mere Team – our culture is unique!
• You will benefit from training and development opportunities
• Competitive salary and benefits including pension
• 28 days of holiday including public holidays
• 1-5 days service award based on length of service
• Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
• And last but not least you will get to work with a team of EXTRAORDINARY people