Company Description
Raffles Hotels & Resorts
The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.
Raffles Europejski Warsaw, a beloved icon sitting proudly on Royal Route in the heart of Warsaw, delivers a new chapter of luxury in its extraordinary history that spans over 160 years.
The lovingly restored and reinvented hotel has 106 timeless elegant guest rooms with 24-hour Butler service, signature Europejski Grill restaurant, legendary Long Bar, a century-old heritage patisserie Lourse Warszawa, and a revitalizing oasis Raffles Spa.
It also acts as a showcase for the best modern Polish art, with Hotel Europejski Art Collection.
About the Application Process:
At Raffles, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.
Job Description
- To consistently offer professional, friendly, and proactive guest service while supporting fellow colleagues
- Co-management and training of kitchen staff, scheduling of work, and evaluation of staff performance
- To ensure that the kitchen operates in a timely way that meets Raffles quality standards
- To produce high-quality plates both design and taste-wise
- Understanding of various cooking methods, ingredients, equipment, and procedures
- Accuracy and speed in handling emergency situations and providing solutions
- To fill in for the Executive Chef in planning and directing food preparation when necessary
- Resourcefully solve any issues that arise and seize control of any problematic situation
- To order supplies to stock inventory appropriately
- To balance operational, administrative, and Colleagues' needs
- To follow kitchen policies, procedures, and service standards
- Follow all safety and sanitation policies when handling food and beverage
Qualifications
- Previous leadership experience, preferably as a Junior Sous Chef
- Experience in managing kitchen operations during a shift, including delegating tasks, supervising the team and ensuring smooth service
- Diploma Certification in a Culinary discipline an asset
- Good command of Polish and English
- Excellent record of kitchen and staff management
- Proven track record of cost control including food, equipment, labour and wastage to meet the food quality goals and the hotel’s financial goals
- Computer literate in Microsoft Windows applications required
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Additional Information
Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits like medical care, commuting allowance, Multisport cards and others.
Our Values
Respect:
We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
Excellence:
We make genuine connections, and we cherish every opportunity to make the people around us feel special.
Belonging:
We celebrate our differences. We support each other and we always stand together.
Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences.
Integrity:
We build trust through mutual respect and being authentic
Diversity & Inclusion
Raffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
