- Full-Time
- Permanent
- ORIENT EXPRESS
- Digital Products, IT, Data & Analytics
__jobinformationwidget.freetext.LocationText__
Rome, Italy
__jobinformationwidget.freetext.ExternalReference__
REF2384B
IT Manager (F/M/X)
Region
Luxury & Lifestyle
ABOUT ORIENT EXPRESS
Artisan of Travel since 1883 Orient Express is a legendary brand, steeped in history and loved by past, present and future generations. Representing the pinnacle of ultra-luxury hospitality within Accor Group, this brand is currently going through exciting phases of rebirth and expansion.
Orient Express embodies the refined nomadic spirit of travel, inviting each traveler to a place where the journey is the destination. Bringing awe-inspiring travel experiences to a new generation of adventurers, its exceptional portfolio includes The Orient Express, with its original carriages reimagined as the new embassy of French luxury; Orient Express La Dolce Vita, a train embodying the 'Made in Italy' way; Orient Express Silenseas - the world’s largest sailing ship; and hotels coming to Rome and Venice.
Progressively shaping the future of luxury hospitality, Orient Express is focusing on employee journey and growth.
ABOUT ARSENALE
Arsenale is a multi-brand Group capable of providing a comprehensive service to the largest and most renowned luxury global market operators who wish to expand in Italy. Founded and supported by internationally renowned entrepreneurs and investors, Arsenale aims at creating the leading luxury hospitality group in Italy. To pursue this ambition, the Group launched an impressive investments plan to boost tourism and made-in-Italy through the re-development and enhancement of iconic hotels and hospitality solutions in the most beautiful locations of the country.
Orient Express La Minerva, Rome
Considered as the beloved capital of the Orient Express legend, Rome will be home to the first Orient Express hotel, Minerva, in 2024. Orient Express, in partnership with the Italian luxury hotel group Arsenale S.p.A, has entrusted the interior architecture and artistic direction of the hotel Hugo Toro. The former Palazzo Fonseca is a sumptuous 17th-century palace with a huge, majestic façade. A place of memory still adorned with its Roman columns, sculptures by Rinaldi Rinaldo, a disciple of Casanova, and the fascinating goddess Minerva. At the end of 2024, a new décor and interior inspired by the Roman domus and the riches of the "Eternal City" will be revealed with a new touch of contemporary elegance.
Orient Express Palazzo Donà Giovannelli, Venice
Architect and interior designer Aline Asmar from Amman and her studio Culture in Architecture has been chosen to enhance the decor of the former Palazzo Donà Giovannelli. Located just ten minutes from Venice's Santa Lucia train station, close to the Cannaregio shopping district and rooted in the origins of the Doge's City, the Venetian palace is a treasure trove built in 1400 by the architect Filippo Calendario, who famously designed the Doge's Palace. Formerly the residence of the Duke of Urbino, a patron of the arts, it has been renovated twice by the architect Gian Battista Meduna. The hotel will offer 45 rooms and suites, all overlooking the gardens and canals of Venice.
We are seeking a dynamic and experienced IT Manager to join our team within Orient Express Hotels in Rome and Venice. With a commitment to providing unparalleled service and a focus on delivering exceptional guest experiences, we are dedicated to maintaining the highest standards of technology and innovation within our hotel operations.
Reporting directly to the Area General Manager and in dotted line to Group IT, the IT Manager play a crucial role in ensuring the seamless integration and optimal functioning of information technology systems within our luxury hotels. The incumbent be responsible for overseeing the design, implementation, and maintenance of all IT infrastructures, including networks, servers, software applications, and security protocols. Additionally, he/she will collaborate with various departments to enhance operational efficiency through technology solutions, contributing to the overall success of our luxury hospitality establishment.
Key Responsibilities:
IT Infrastructure Management
Oversee the planning, implementation, and maintenance of the hotel's IT infrastructure, ensuring reliability, security, and scalability. Manage servers, networks, and communication systems to support daily operations and future growth.
Software Solutions
Evaluate, select, and implement software applications that enhance guest experiences, streamline operations, and improve overall efficiency. Collaborate with vendors to ensure the integration of industry-leading software solutions tailored to the luxury hospitality sector.
Data Security and Compliance
Develop and enforce robust data security policies and procedures to safeguard sensitive information. Ensure compliance with industry regulations and standards, staying abreast of emerging trends and technologies.
Team Leadership and Development
Lead and inspire the IT team, fostering a culture of innovation, collaboration, and continuous improvement.
Provide training and professional development opportunities for IT staff to enhance their skills and knowledge.
Collaboration with Hotel Departments
Work closely with Hotel’s departments to understand their technology needs and provide effective solutions. Implement technology strategies that align with the overall business objectives and enhance the guest experience.
Additional responsibilities:
Manage the annual IT budget, ensuring cost efficiency, in accordance with the Company budget.
Perform auditing activities on the system, generating performance audit reports.
Ensure that all IT activities are performed and managed in response to the needs of different users, in compliance with current legislation and business procedures.
Propose and implement Cyber Security actions, procedures, and strategies with a view to preventing cyber threats and crimes.
Drafting of guidelines, protocols, and functional procedures.
- Bachelor's degree in Information Technology, Computer Science, or a related field. Master's degree preferred.
- Proven experience in IT management within the luxury hospitality or related industry.
- Strong knowledge of hotel management systems, property management systems, and point-of-sale systems.
- Expertise in data security, network infrastructure, and cloud computing.
- Excellent leadership, communication, and interpersonal skills.
- Ability to manage multiple projects simultaneously and meet deadlines.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Fairmont Hotel Macdonald, Edmonton, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Edmonton
Job Category
Rooms
Description
Housekeeping Attendant (Full Time)You are at the heart of the hotel! As a Housekeeping Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfo
Reference
136d4d09-ff7e-4336-b154-1e9a7492a175
Expiry Date
01/01/0001
Salary
Location
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
San Diego
Job Category
Talent & Culture
Description
Reporting to the Director of Talent & Culture the Assistant Director is a team builder and supports all leaders and colleagues within the hotel, ensuring company policies, Fairmont Grand Del Mar opera
Reference
2704bd78-9e16-4db1-bf08-46afd6ad0c7b
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Temporary
Locations
Scottsdale
Job Category
Wellness & Recreation
Description
Are you ready to supervise the most magical time of the year? The princess is looking for a Supervisor to keep things festive, fun, and orderly for our annual Christmas Event! The Supervisor role is a
Reference
a78b924d-2438-43c8-8b6a-cfce7cbf9901
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Temporary
Locations
Scottsdale
Job Category
Wellness & Recreation
Description
Are you ready to supervise the most magical time of the year? The princess is looking for a Supervisor to keep things festive, fun, and orderly for our more than 250 thousand Christmas revelers this y
Reference
c592b48c-76f2-4b2a-9dd6-e224e0d3b3a1
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Temporary
Locations
Scottsdale
Job Category
Wellness & Recreation
Description
Do you have a heart full of jingle bells and a passion for spreading yuletide joy? Get ready to sprinkle holiday magic like confetti and make our guests' Christmas dreams come true! We're on the looko
Reference
4f16d0ec-2d93-4533-9397-b1a605b22c36
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Temporary
Locations
Scottsdale
Job Category
Wellness & Recreation
Description
Skate into a new job! Come work at North Scottsdale’s only outdoor real ice, ice rink, where you will be skating through the holiday while getting pay! Join our friendly, festive team of hospitable h
Reference
eaf436e7-5d23-4844-bb33-fcf8e2e144cc
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Temporary
Locations
Scottsdale
Job Category
Wellness & Recreation
Description
Ride the rails down to the Princess! Come work at the one and only train park at the Fairmont Scottsdale Princess, where you will choo choo through the holiday! Join our friendly, festive team of hos
Reference
7ef6c90e-ff56-45df-8dd1-578220d36211
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Temporary
Locations
Scottsdale
Job Category
Wellness & Recreation
Description
Do you want to light up the night for our guests? Dance and play the night away as part of our Signature Character team! We are looking for actors to play the role of our Signature Mascot Characters f
Reference
d8556dbb-e577-4f29-8f2f-9404bab64edd
Expiry Date
01/01/0001
Salary
Location
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Director
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
San Diego
Job Category
Talent & Culture
Description
Director of Training and DevelopmentAs the Director of Training & Development you will be responsible for overseeing and implementing all aspects of training at Fairmont Grand Del Mar. You’ll work col
Reference
6c24dce6-70b8-4e12-b03f-15de8df0aff8
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Temporary
Locations
Scottsdale
Job Category
Wellness & Recreation
Description
Got the gift of greetings? Come say hi and join our friendly, festive team of hospitable holiday helpers at the Princess this year! We are looking for fun energetic multi taskers with a passion for cr
Reference
860d27fb-9481-47cb-8d7f-b9c4ea094415
Expiry Date
01/01/0001