Hygiene Manager

Raffles Hotels & Resort is a collection of award-winning luxury hotels located in vibrant destinations around the world. It is part of AccorHotels brands, which offers unique moments and diverse experiences in more than 4.100 addresses throughout 95 countries. From luxury to economy, each hotel shares a common, well-being and warm welcome.

Raffles Seychelles offers spectacular colleague accommodation, accompanied by world class facilities, transportation, uniforms, meals and boat tickets to and from Praslin/Mahé. The Resort features 86 luxurious villas, the award-winning Raffles Spa as well as several stylish and unique dining options. 

We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global luxury hospitality brand.

To establish a food safety management system to ensure compliance to national, international food regulations, to ensure safe food to all customers, to have cost effective solutions in quality management, to boost customer confidence, and mandate in hygiene training.

• To report for duty punctually wearing the correct uniform and name badges at all times.
• Implement food safety management strategy and plans, including resource and systems to integrate within the property's long-term strategy.
•  Develop, direct & implement the designed food safety & hygiene standard.
• To ensure food safety & hygiene compliance objectives are met.
• To measure performance against established standards by regular hygiene walks / audits.
• To verify and filing all the documentation related to food safety standards so that they are compliant to set objectives.
• Update necessary changes in standards (internally and externally initiated) and on performance against standards.
• Participate to ensure the layouts of new outlets to ensure compliance with the food safety standard & the law.
• Develops, directs SOPs of food safety & hygiene standard for operation.
• Responsible for HACCP / other system certification.
• Liaise with third party laboratories to ensure microbiological sampling from the kitchen facilities.
• Liaises and co-operate with quality management and standards certification bodies.
•  Investigate, analyse guest related food poisoning complaints and recommend corrective actions.
•  To analyse the nature of cause of errors / complaints to identify areas needing improvement in process & system.
• Develop Supplier Quality Assurance program in liaison with purchasing department.
• To perform Supplier Audits, reporting non-conformance & upgrade the status to ensure the quality of the products entering in to the distribution, process & system.
• Approves the new supplier after conducting audit & subsequent assessment.
• Certified & approved trainer from Food Control Department to conduct in-house training.
• To conduct Basic Food Hygiene Training & refresher training to staff.
• To conduct Person In Charge training program for Outlet Managers and Sous Chefs.
• To develop & implement retention sample procedures.
• Liaise with other departments to establish and implement necessary communication strategy for the improvement and awareness of food safety issues.
• Assist in developing standards and implementation for Green and Health & Safety certifications.
• Setting organizational sustainability targets, and developing plans to meet those targets and oversee their delivery in line with corporate guidelines

• Reading, writing and oral proficiency in the English language
• Masters in Food Science / Masters in related food science
• HACCP in Practice (Level 3 Award in Food Safety)
• Advanced Food Hygiene (Level 4 Award in Food Safety)
• Minimum 2 years’ experience in Food Hygiene & Quality Management in food industry / retail food industry with exposure to online quality assurance.

• A passionate positive personality with excellent eye for detail who can work under pressure with minimal supervision.
• Commitment to meet and exceed all performance standards
• Adherence to Standard operating procedures
• Ability to work a multi-cultural workforce
• High level of integrity, promptness, creativity, enthusiasm, dedication, time management, Team work, flexibility and support for continuous improvement
• Communication Skills
• Organization 
• Cleaning
• Time Management
• Interpersonal Skills