Housekeeping Supervisor

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We are seeking a professional and detail-oriented Housekeeping Supervisor to join our team in Baghdad, Iraq. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction throughout our hotel.

• Oversee and coordinate daily housekeeping operations, including room cleaning, public area maintenance, and laundry services
• Allocate work duties to team members and create efficient cleaning schedules
• Conduct routine inspections of all check-out rooms and spot checks of occupied rooms to maintain quality standards
• Manage inventory, stock control, and equipment maintenance
• Train and mentor housekeeping staff to ensure consistent performance and adherence to brand standards
• Implement and monitor health and safety protocols
• Address guest concerns promptly and professionally
• Collaborate with other departments to ensure smooth hotel operations
• Manage special cleaning projects and deep cleaning schedules
• Prepare and maintain accurate housekeeping records and reports

• Proven experience as a Housekeeping Supervisor in a hotel 
• Demonstrated ability to lead and manage a team effectively
• Strong attention to detail and commitment to maintaining high cleanliness standards
• Excellent communication and interpersonal skills
• Proficiency in using computer systems and Microsoft Office suite
• Knowledge of cleaning techniques, products, and equipment
• Understanding of health and safety regulations in the hospitality industry
• Ability to work flexible hours, including weekends and holidays
• Strong problem-solving skills and ability to make quick decisions