Housekeeping Supervisor

"Why work for Accor?

Stay at the award-winning ibis Singapore on Bencoolen, a 4-star hotel perfectly located in the heart of Bugis. Ideal for both business and leisure travellers, our 534 refurbished rooms offer modern comfort and convenience. With four MRT stations nearby, Bencoolen, Bugis, Rochor, and Bras Basah. You'll enjoy seamless access to popular destinations like Orchard Road, Chinatown, City Hall, Little India, and Suntec City. Plus, Bugis MRT provides a direct link to Singapore Changi Airport, making your travel even more effortless. Experience a refreshing stay in a prime central location.

• Supervise daily housekeeping operations to ensure guest rooms, public areas, and service areas meet hotel cleanliness and presentation standards
• Inspect guest rooms and public areas to maintain quality standards and maximum guest satisfaction
• Supervise and support Housekeeping Attendants in their daily tasks and performance
• Coordinate closely with Front Office regarding room status updates and guest requirements
• Attend to guest requests, feedback, and complaints in a professional and timely manner
• Report and follow up on maintenance and repair issues with the Engineering team
• Assist in managing housekeeping supplies, linen inventory, and lost & found procedures
• Ensure housekeeping equipment and cleaning tools are properly maintained and used safely
• Support staff training, orientation, coaching, and performance monitoring
• Maintain housekeeping records, operational reports, and departmental documentation
• Ensure compliance with hotel policies, hygiene, health & safety, and emergency procedures
• Promote teamwork, sustainability practices, and Accor values within the department

• Minimum 3 years of experience in a supervisory role within Housekeeping operations in the hospitality industry.
• Good leadership, communication, and interpersonal skills.
• Strong attention to detail and ability to maintain high cleanliness standards.
• Ability to work independently and manage a team effectively.
• Familiar with housekeeping operations, room inspection procedures, and inventory control.
• Able to handle guest concerns professionally and efficiently.
• Willing to work shifts, weekends, and public holidays when required.

At IBIS Singapore on Bencoolen', we are committed to the wellbeing and development of our employees. In addition to a competitive salary, we offer a range of benefits including:

• Opportunities for career advancement and ongoing training
• Discounted room rates at IBIS hotels worldwide
• Employee wellness initiatives and social events
• Comprehensive health insurance plan