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  1. Full-Time
  2. Permanent
  3. Rooms
  4. ACCOR

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, AlUla, Saudi Arabia

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REF68569F

Housekeeping Supervisor

Region

PM&E


Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"


Job Description

We are seeking an experienced and motivated Housekeeping Supervisor to join our team in AlUla, Saudi Arabia. As a Housekeeping Supervisor, you will play a crucial role in ensuring the highest standards of cleanliness and guest satisfaction in our establishment. This position offers an exciting opportunity to lead and inspire a team while contributing to the overall success of our hospitality operations.

  • Oversee and coordinate daily housekeeping operations, ensuring efficient workflow and high-quality standards
  • Lead, train, and motivate the housekeeping team to deliver exceptional service and maintain cleanliness throughout the property
  • Conduct regular inspections of guest rooms, public areas, and facilities to ensure compliance with cleanliness standards and brand guidelines
  • Manage inventory, supplies, and equipment, ensuring proper stock levels and cost-effective usage
  • Collaborate with other departments to address guest needs and resolve issues promptly
  • Implement and maintain health and safety protocols, ensuring compliance with local regulations and company policies
  • Create and manage staff schedules, assigning tasks and responsibilities effectively
  • Handle guest complaints and feedback professionally, taking appropriate action to ensure guest satisfaction
  • Participate in the recruitment and onboarding of new housekeeping staff
  • Maintain accurate records and reports related to housekeeping operations
  • Stay updated on industry trends and best practices to continually improve housekeeping processes

Qualifications

  • Proven experience as a Housekeeping Supervisor or in a similar role within the hospitality industry
  • Strong leadership and team management skills, with the ability to motivate and inspire staff
  • Excellent organizational and time management abilities
  • Superior attention to detail and a commitment to maintaining high cleanliness standards
  • Outstanding communication skills, both verbal and written
  • Proficiency in problem-solving and decision-making
  • Customer-focused mindset with a dedication to providing exceptional guest experiences
  • Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously
  • Physical stamina to perform various tasks, including the ability to lift, pull, and push moderate weight
  • Proficient computer skills, including knowledge of housekeeping management software
  • Familiarity with inventory management and supply ordering processes
  • Understanding of health and safety regulations in the hospitality industry
  • Knowledge of local cultural norms and customs in AlUla, Saudi Arabia (preferred)
  • High school diploma or equivalent; additional hospitality management education is a plus
  • Fluency in English; knowledge of Arabic is highly advantageous

Additional Information

experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English, additional languages are a plus

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

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We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

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Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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