Housekeeping Manager

Why work for Fairmont Vancouver Airport?

Steps away from the airline gates, Fairmont Vancouver Airport offers 386 beautifully appointed accomodations and is the only hotel located within Vancouver International Airport. Our guest rooms and suites are spacious with soundproofed, floor-to-ceiling windows and unobstructed views of the airport runways and North Shore Mountains. Newly renovated, Fairmont Gold rooms are located on the top floor of the hotel with access to first class service and amenities, including the exclusive Fairmont Gold Lounge.

What's in it for you?

• An inclusive, empowering, and positive workplace, where we place people at the heart of everything we do
• The only luxury hospitality group to be awarded Great Place to Work® Canada 
• The opportunity to have fun at work alongside passionate hoteliers
• The opportunity to live, work and play across the world through our employee travel and internal transfer programs 
• Complimentary duty meal in our colleague dining room
• Complimentary dry cleaning of business attire
• Complimentary hotel stay for two through our BE OUR GUEST program 
• Employee benefit card offering discounted room and food & beverage rates at Fairmont & Accor properties worldwide 
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and DEI Committees
• A comprehensive benefits package including extended medical, dental, vision, life insurance, and disability benefits  
• A company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan (GRSP) 
• Reimbursement for TransLink monthly passes or YVR Employee Parking pass
• Salary range of $65,000 - $70,000 based on experience

Housekeeping Manager

Creating an engaging work environment for colleagues of Fairmont Vancouver Airport is as important as turning moments into memories for our guests. Your leadership skills and the values you model as Housekeeping Manager will inspire your team – not only to ensure an exceptional in-room guest experience, but also to grow their careers with Fairmont.

What you'll be doing:

• Overseeing the operations of the Housekeeping department; ensuring the overall cleanliness and maintenance of all guest rooms and public areas within the hotel, consistently adhering to corporate and property policies and standards.
• Assist in handling guest feedback and follow through on action taken
• Liaise with Front Office, Engineering and other related departments to coordinate guest service and resolve emerging issues promptly
• Ensure high morale and productivity levels through staff planning, recruitment, training and development and on-going communication including performance reviews and career development discussions.
• Oversee general office administration including payroll, scheduling, lost and found, ordering supplies and inventory control.
• Daily monitoring of labour, expenses, and preparation of monthly reports
• Ensure a safe work environment is maintained at all times and that all employees are committed to working safely
• Fostering an environment of open communication and creative problem solving  
• Follow department policies, procedures and service standards
• Other duties as assigned

Your experience and skills include:

• Minimum of 2-3 years experience in Rooms Division leadership position with proven training and team building skills – Housekeeping supervisory experience a definite asset.
• Flexible with a proven ability to manage multiple projects and deadlines and work well under pressure
• Highly organized, results-oriented, able to make decisions and empower employees to ensure that they exceed guest expectations
• Must have strong interpersonal skills and communication skills
• Proactive with a meticulous eye for detail - standards oriented
• Must be highly health and safety conscious and actively involved in enhancing workplace wellness
• Knowledge of Opera and Royal Service an asset
• As a condition of your employment, you must be fully vaccinated against COVID-19 and able to provide appropriate proof prior to start date

Visa Requirements: Must be legally eligible to work in Canada.  The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS