Housekeeping Executive

Company Description

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

We are seeking a highly organized and detail-oriented Housekeeping Executive to join our team at Grand Mercure Mysore, India. As a Housekeeping Executive, you will play a crucial role in ensuring the highest standards of cleanliness and guest satisfaction in our hotel. This position requires strong leadership skills, attention to detail, and a commitment to excellence in customer service.

• Manage and supervise the housekeeping team, conducting daily briefings and assessing performance
• Ensure guest rooms, balconies, corridors, linen rooms, and pantries meet our rigorous cleanliness standards
• Oversee the maintenance of public areas and equipment cleanliness
• Promptly attend to guest requests, including replenishing supplies and addressing room issues
• Maintain accurate records, including section floor reports and room status
• Conduct regular room inspections and report unusual activities to the Housekeeping Manager
• Implement and maintain hotel fire & life safety/emergency procedures
• Attend all briefings, meetings, and training sessions as assigned by management
• Establish and maintain effective working relationships with colleagues across departments
• Uphold high standards of personal appearance and hygiene
• Continuously seek ways to improve housekeeping operations and guest satisfaction

• Bachelor's degree in Hospitality Management or related field
• Minimum of 2 years of experience in a similar housekeeping management role
• Excellent oral proficiency in English
• Strong leadership and team management skills
• Exceptional attention to detail and commitment to maintaining high cleanliness standards
• Thorough knowledge of hotel fire & life safety/emergency procedures
• Outstanding communication and interpersonal skills
• Ability to work flexible hours, including weekends and holidays
• Proficiency in using housekeeping management software
• Strong problem-solving and decision-making abilities
• Ability to speak other languages and basic understanding of local languages (preferred)
• Demonstrated commitment to delivering exceptional customer service