- Full-Time
- Permanent
- NOVOTEL
- Rooms
__jobinformationwidget.freetext.LocationText__
PULLMAN PULLMAN NAIROBI WESTLANDS, Nairobi, Kenya
__jobinformationwidget.freetext.ExternalReference__
REF39844L
Housekeeping Desk Co-ordinator
Region
MEA SPAC
This vacancy has now expired. Please see similar roles below...
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
• Coordinate with housekeeping staff to optimize workflow and task delegation.
• Serve as the bridge between housekeeping, front office, and other key departments.
• Assist in crafting and managing staff schedules to meet operational demands efficiently.
• Support the Housekeeping Manager in task prioritization and distribution.
• Maintain vigilance over cleanliness standards, conducting regular inspections to uphold our reputation for excellence.
• Address guest requests and concerns promptly, ensuring swift resolution in collaboration with the team.
• Manage inventory of cleaning supplies and amenities, coordinating replenishment as needed.
• Generate insightful reports on housekeeping activities and performance to drive continuous improvement.
• Maintain meticulous documentation of housekeeping-related tasks and activities.
• Uphold safety protocols and ensure compliance with health regulations at all times.
• Promptly report and address any safety concerns that arise.
• Manage incoming calls with professionalism and efficiency.
• Assign rooms and tasks to team members, ensuring smooth operations.
• Enforce security procedures when issuing keys.
• Handle lost and found property according to established policies.
• Provide prompt assistance to guest inquiries and requests.
• Keep team members updated on relevant guest information and maintain accurate guest profiles.
• Fulfill administrative and IT duties as required.
• Report maintenance issues promptly and accurately.
• Foster seamless communication with other departments to enhance efficiency.
• Regularly update systems to optimize room availability.
• Execute additional tasks as assigned by the Housekeeping Manager.
• Prior experience in a similar role internationally or a minimum of 2 years in a luxury hotel, demonstrating a strong understanding of luxury hospitality standards.
• Exceptional and refined communication abilities, inspiring and empowering team members to achieve excellence.
• Expertise in housekeeping operations, including advanced cleaning techniques, meticulous inventory management, and stringent quality assurance protocols.
• Ability to thrive in a dynamic, fast-paced environment while upholding exacting standards of luxury hospitality.
• Familiarity with sustainability practices in housekeeping is advantageous, reflecting a commitment to environmental stewardship and progressive luxury service standards.
Your team and working environment:
- Our commitment to Diversity & Inclusion:
- We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Hotel Mercure Salzburg City, Salzburg, Austria
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Austria
Job Category
Rooms
Description
Hier noch ein paar Eckdaten:Anstellungsart: Vollzeit (5 Tage - 40 Stunden / Woche)Dienstzeiten je nach Bedarf & eigener Dienstplangestaltung:Frühdienst 06:30 – 15:00 / Spätdienst 14:30 – 23:00 / versc
Reference
0930d995-942e-4577-85eb-a02e9841405c
Expiry Date
01/01/0001
Salary
Location
FAIRMONT MUMBAI, Mumbai, India
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Mumbai
Job Category
Rooms
Description
Job PurposeThis position is responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of ser
Reference
6a3cd84c-c592-4340-946a-3366c32628c9
Expiry Date
01/01/0001
Salary
Location
NOVOTEL GOA PANJIM, Panaji, India
Experience Level
Associate
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Panaji
Job Category
Rooms
Description
Ensure quality and appropriateness of customer service provided.To maintain Front Office log book and shift reports.Respond to inquiries and resolve problems in an effective manner.Ensure all guests r
Reference
0933d50c-3f3e-4bc5-87b1-6a36df3e562a
Expiry Date
01/01/0001
Salary
Location
, Bangkok, Thailand
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Bangkok
Job Category
Rooms
Description
•Effectively managed the department to ensure the cleanliness of all public areas, bedrooms, corridors, and the heart of the house including Laundry service.•Meeting and maintaining our exceptional ho
Reference
0db82846-8008-4949-a037-4ce197daded1
Expiry Date
01/01/0001
Salary
Location
Fairmont Le Montreux Palace, Montreux, Switzerland
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Montreux
Job Category
Rooms
Description
Réceptionniste tournant de jour et de nuit CDI/CDD - Avril 2025 - H/FLes collègues de la réception offrent un service agréable, sincère et personnalisé aux clients et leur permettent de vivre un séjou
Reference
91ea84da-af16-4bcc-aac1-afeb194deecb
Expiry Date
01/01/0001
Salary
Location
Mercure Newcastle, Newcastle, Australia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Newcastle
Job Category
Rooms
Description
Closer to home, and conveniently located in the beautiful Newcastle on NSW's coast, the Mercure Newcastle is looking for a Full Time Assistant Manager to join our team. We are seeking an energetic an
Reference
ee7efa59-ff8a-4624-87c2-dba1212d0e1a
Expiry Date
01/01/0001
Salary
Location
ibis Chennai City Centre, Chennai, India
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
Chennai
Job Category
Rooms
Description
Designation : Duty Manager Department : Front Office Reports To : Front Office Manager / Executive Nominated by Management in this behalf Prime Function: Responsible for the smooth fun
Reference
a3a1951a-0359-4c8c-b7bc-c6093d23dd71
Expiry Date
01/01/0001
Salary
Location
The Sebel Auckland Viaduct Harbour, Auckland, New Zealand
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Auckland
Job Category
Rooms
Description
Inspiring and engaging. As Assistant Manager, you will show your leadership and interpersonal strengths to maximize the Rooms Operations, and ensure an exceptional guest journey.We are looking for a A
Reference
853ad5ac-2b1f-462a-90ef-ec55aee54a5c
Expiry Date
01/01/0001
Salary
Location
The Sebel Sydney Chatswood, Chatswood, Australia
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
ACCOR
Job type
Permanent
Locations
Chatswood
Job Category
Rooms
Description
The Guest Service Agents are the first and last impression at the hotel. They are the central point of contact for guests and can really transform a stay into an experience. While the role includes ch
Reference
d65b96b6-d43b-4521-aed7-a3cd2e33032d
Expiry Date
01/01/0001
Salary
Location
Novotel Wellington, Wellington, New Zealand
Experience Level
Not Applicable
Job Schedule
Part-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Wellington
Job Category
Rooms
Description
We are seeking energetic and passionate Housekeeping Room Attendants to join our dedicated Housekeeping Team at the Ibis and Novotel Wellington, on a Part Time basis.In this role you will work within
Reference
7888adf4-dcf1-4f0a-b51c-2246bd725012
Expiry Date
01/01/0001