Housekeeping Coordinator

Located in the heart of Broadbeach, just 200m from patrolled beaches, Sofitel Gold Coast Broadbeach is a luxurious five-star hotel, featuring 296 beautifully appointed rooms and suites, all with breathtaking Pacific Ocean or Hinterland views, and multiple Food & Beverage outlets.

Thrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact. We will support you to maintain your wellbeing too, so that you can live life to the full.

A Career that lets your passion shine

• Coordinating the Housekeeping daily operations via allocating rooms to ambassadors.
• Answering calls from Guest Services, Housekeepers and supporting the Supervisors
• Receiving guest requests, allocating resources and problem-solving guest enquiries
• Use your high level of communication skills to liaise with the Executive Housekeeper and housekeeping team
• Execute vital administrative tasks for the efficient and smooth running of housekeeping department including logging lost property and engineering requests
• Create exceptional guest experiences by coordinating with Front Office to ensure rooms are immaculate, prepared with care, and ready on time for guests

What you will bring to the role:

• A passion for creating memorable guest experiences that exceed expectations 
• Previous experience as a housekeeping coordinator/supervisor essential
• Exceptional attention to detail
• Commitment to delivering a 5-star service to guests 
• Efficient time management skills and the ability to manage competing priorities 
• Excellent written and verbal communication skills & computer skills
• Background within a luxury hotel environment will be highly regarded 

Thrive in our Sofitel Gold Coast Broadbeach community:

• Complimentary meal on shift available via Le Café
• Employee discounts on accommodation, dining, and lifestyle with Accor hotels
• Discounted parking
• Paid birthday leave
• Personalized reward & recognition program.
• Be part of a luxury 5-star hotel offering 296 hotel rooms and suites
• Work in the heart of Broadbeach, with walking distance to beaches, restaurants and shops

Apply Now

Let your Passion Shine

Please note: Applicants must have the legal right to work in Australia