__vacancyopjusttionswidget.opt-Job Schedule__ Full-Time

__vacancyopjusttionswidget.opt-Job Type__ Permanent

__vacancyopjusttionswidget.opt-Job Category__ Rooms

__vacancyopjusttionswidget.opt-Brands__ ACCOR

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

To attend and handle all guest requests received for internal services, as per the hotel standards and procedures.

To answer and handle calls, wake-up calls and messages, properly using the telephone etiquettes and Risos standards.

To ensure that all guests enjoy their stay being offered the finest personal service.

To respect the privacy of the guests and the confidentiality of the information.

To report any guest comment or complaint.

To set-up inventory and monitor supplies and other commodities upon guest requests.

To update the above items’ availability in the PMS.

To be aware of and to follow emergency and security procedures.

To fulfill administrative tasks, housekeeping office coordination and filing.

To respect key handling procedures.

To read and update logbooks.

To update guest history in the PMS.

To keep all equipment clean, areas tidy and well maintained as per the Housekeeping Operations Manual.

To carry out special projects according to given assignments.

To attend a daily line up briefing with the Housekeeping team.

To coordinate with all departments as per guests and operational needs.

To inform concerned division or department heads whenever a matter is delayed or not solved

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US

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LET YOUR PASSION SHINE

Let your passion shine