Housekeeping Attendant - Full Time

Experience the magic of working at Fairmont Hotel Vancouver, a timeless Vancouver landmark known as the ‘Castle in the City’. With its majestic chateau-style architecture, copper green roof, and historic gargoyles, this stunning hotel has been captivating visitors since 1939. Located in the heart of downtown Vancouver on prestigious Georgia Street, the hotel is surrounded by a dynamic arts scene, vibrant shopping, exciting nightlife, and world-class dining. Join our cherished team, and be part of an unforgettable hospitality experience. You’ll help create lasting memories for our guests in a setting that’s as exceptional as you are! 

Housekeeping Guest Attendant - Full Time

In housekeeping, you are at the heart of hotel operations. As a Housekeeping Attendant, you will take ownership of guest rooms and suites, ensuring that every guest experiences an immaculate, luxurious environment and an unforgettable stay.

Join us at Fairmont Hotel Vancouver, where we transform moments into lasting memories, and build your career with a world-class hospitality team.

What is in It for You

• An inclusive, empowering, and positive company culture where people are at the heart of everything we do
• The chance to work alongside passionate hospitality professionals committed to excellence and genuine guest care
• Competitive pay, starting at $25.94 per hour, with potential to increase to $31.93 after successful completion of the probationary period
• Complimentary meals during your shift through our Colleague Dining Program
• Comprehensive benefits package including health, paramedical, dental, vision, life, and disability insurance (eligibility-based)
• Company-matched pension plan and optional Group RRSP enrollment (eligibility-based)
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program (50% off participating venues)
• Travel reimbursement for a TransLink monthly pass
• Complimentary hotel stay with breakfast for two through our BE OUR GUEST program
• Discounted room and dining rates at Accor properties worldwide for you and your family
• The opportunity to work in a luxury hotel environment within a historic Vancouver landmark dating back to 1939
• Learning and development programs through our Academies to support career growth
• Opportunities to contribute to Corporate Social Responsibility initiatives

What You Will Be Doing

• Consistently delivering thoughtful, professional, and proactive guest service
• Cleaning and preparing all assigned guestrooms to the highest luxury standards
• Adhering to daily productivity targets while maintaining exceptional quality and attention to detail
• Taking initiative to personalize each guest’s experience through thoughtful touches
• Ensuring guests’ privacy and security of belongings at all times
• Following all departmental policies, procedures, and brand service standards
• Reporting maintenance concerns promptly and accurately
• Maintaining cleanliness and organization of housekeeping carts, storage areas, and linen rooms
• Complying with all health, safety, and hygiene standards, including proper use of cleaning chemicals and equipment
• Maintaining productivity and quality standards in a physically demanding, fast-paced environment
• Performing other duties as required to ensure smooth and efficient operations

Training, Attendance & Performance Expectations

• Complete all required onboarding and housekeeping training programs within established timelines
• Participate in ongoing skills development, refresher training, and brand standard updates
• Maintain consistent attendance and punctuality in accordance with scheduling requirements
• Demonstrate reliability and readiness to work assigned shifts, including peak periods
• Meet or exceed performance benchmarks related to room quality, productivity, and guest satisfaction scores

What We Are Looking for in This Role

• A warm, caring personality; previous housekeeping experience is an asset but not required
• The ability to anticipate and respond to guest needs with professionalism and empathy
• Strong organizational and time-management skills
• Excellent attention to detail and commitment to quality
• Strong communication and interpersonal skills
• Problem-solving abilities with a proactive mindset
• A high degree of responsibility, reliability, and accountability
• Ability to work independently and collaboratively with minimal supervision
• A calm, courteous demeanor with a focus on guest satisfaction
• Flexibility to work various shifts, including early mornings, evenings, weekends, and holidays

Physical Demands of This Role

• This role requires a high level of physical stamina and the ability to perform repetitive tasks consistently while maintaining quality and safety standards
• Standing and walking for extended periods throughout the shift
• Lifting and carrying up to 30 lbs frequently
• Kneeling, pushing, pulling, bending, and reaching regularly
• Navigating stairs, service elevators, and ramps as required
• Repetitive physical movements associated with cleaning tasks (e.g., vacuuming, scrubbing, making beds)

Visa Requirements:
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS