Hotel Room Attendant (Housekeeping)

Nestled right opposite the scenic Albert Park Lake with stunning views of Melbourne’s skyline, Pullman & Mercure Melbourne Albert Park offers an unparalleled environment for both leisure and business travellers. Our dual-branded hotel features 378 stylish rooms, a vibrant restaurant and bar, plus top-tier wellness amenities including a pool and a gym. We also host one of the largest conference centres in Melbourne, with 32 versatile event spaces that create the perfect setting for meetings, celebrations, and everything in between. Ready to be part of something exceptional? Come make an impact with us!

Pullman & Mercure Melbourne Albert Park is part of the Accor group. Accor is Australia’s largest hotel network with 50+ brands, 5100+ hotels operating in 110 countries. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Together, We Champion Progress...
Progress is at the heart of what you do! By joining Accor & Pullman Melbourne Albert Park, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. #WorkYourWay
Do what you love, care for the world, dare to challenge the status quo! #BeLimitless

As part-time Housekeeping/Room Attendant, you will be reporting to the Executive Housekeeper/Assistant Housekeeping Manager/Rooms Division Manager. You’ll play a key role in keeping our hotel clean, comfortable and welcoming.

As part of our Housekeeping team—the heartbeat of the guest experience—you’ll ensure guest rooms are fresh, tidy and ready to impress. Your eye for detail and commitment to high standards will help create memorable stays for everyone who visits us.

Room Attendant’s Key Duties:

• Clean guest rooms, bathrooms, and hallways to a high standard
• Replace towels, toiletries, and other room items so every room is guest-ready
• Report any lost property or broken items to Housekeeping Supervisors
• Use cleaning tools and chemicals safely and correctly
• Ensure the security of keys and guest rooms at all times by adherence to security procedures.
• Follow Work Health & Safety (WHS) procedures and best practices at all times, helping maintain a safe environment for both team members and guests
• Represent the hotel in a warm and professional manner when encountering guests, creating a positive impression through courteous and friendly interactions.

We are looking for someone who is reliable, works safely, and takes pride in their work. You understand that your role is part of a larger team effort to keep the hotel running smoothly and ensure a great experience for our guests. Our ideal candidate is:

• A team player who works well with others

• Able to follow instructions and also work independently

• Friendly and respectful to guests and team members

• Comfortable with physically active work and able to perform manual tasks such as lifting, bending and standing for extended periods

• Able to work safely and take care of their body by following safe manual handling practices

• Detail-oriented and takes pride in doing things right

• Flexible to work across a rotating roster, including weekends and public holidays

Benefits and Perks

• Enjoy exclusive Accor discounts and global benefits, including but not limited to accommodation and food & beverage discounts for you, your family and friends.
• Access to Accor Partner Benefits such as Europcar.
• Discounted onsite car park available.
• Access to confidential Employee Assistance Program.
• Inclusive and diverse environment.
• A friendly and supportive work environment.
• Excellent opportunity to further grow and develop your career with an industry leader
• Reward and recognition programs, including Annual Service Recognition and Accor Tenure Milestone recognition
• Mentoring and career development along-side experienced and dedicated professionals.

Apply today to start a conversation and see where your Accor career can take you!

We are unable to provide sponsorship for this role, so Australian working rights are required.