- Full-Time
- Permanent
- NOVOTEL
- Rooms
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Novotel London Blackfriars, London, United Kingdom
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REF119735N
Hotel Receptionist
Region
Europe and North Africa
"Why work for Novotel London Blackfriars? We welcome you as you are! We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities within the company. By joining us, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Full-Time Hotel Receptionist
We’re looking for a FUN, PASSIONATE, and WELCOMING Hotel Receptionist to join our FANTASTIC TEAM at Novotel London Blackfriars!
Shifts: You will be required to work morning and evening shifts, including weekends, and may be required to work night shifts to cover holidays.
What you’ll do:
- Provide a seamless check-in/check-out experience
- Respond promptly to guest queries and ensure their satisfaction
- Offer recommendations on local activities, dining and entertainment
- Identify priority guests, VIPs and ensure their rooms are checked prior to arrival and placed with relevant VIP amenities
- Coordinate with the Duty Manager to provide excellent guest service
- Handle guest messages and room moves as needed
What we’re looking for:
- A welcoming, professional attitude with strong communication skills
- A knowledge of London’s activities, restaurants and local attractions
- Previous receptionist or customer service experience
- A Discount Card to be used in Accor Hotels Worldwide
- 2 x Complimentary stays in UK hotels (Bonus Breaks Vouchers - subject to availability and T&C)
- Eyecare Vouchers
- Merlin Discount
- Training & Development
- Additional holidays with service
- And more: recommend a friend scheme; Employee Advisory Service
Salary: £30,014 per annum
Please Note - The successful candidate must already have eligibility to work in the UK
Apply now and be part of our dynamic team!
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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