- Full-Time
- Permanent
- IBIS STYLES
- Rooms
__jobinformationwidget.freetext.LocationText__
ibis Styles London Gatwick Airport, Crawley, United Kingdom
__jobinformationwidget.freetext.ExternalReference__
REF72086B
Hotel Guest Service Manager
Region
Europe and North Africa
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
We're on the lookout for a Guest Service Manager to join our team at ibis Styles London Gatwick Airport. If you love creating memorable guest experiences, then this full-time opportunity is perfect for you, working 40 hours per week for a competitive salary of up to £27,00 per annum, plus some great benefits. Imagine an extra day off on your birthday, a workplace pension, sick pay, cycle-to-work scheme. Not to mention fantastic hotel discounts, meals during your shift, and much more.
Do you have a knack for customer service, especially in the hotel industry? Have you ever dreamed of working in an Accor-branded property? Well, dream no more because this could be your chance to shine! We're searching for someone who knows their way around front office operations and is familiar with PMS systems like Opera. You'll need two years' experience in a similar role, ideally within a branded property and have an approachable, outgoing personality.
Our dream candidate is not just great with guests but also a natural leader who can inspire their Reception team to greatness and meet our KPIs. From managing reception to being hands-on in the bar, restaurant, and conference facilities, you'll be the go-to person for ensuring our guests have an amazing time at ibis Styles Gatwick Airport. And let's not forget, you'll also get to play the role of Duty Manager during your shifts as well as helping your GM with some admin tasks.
With 182 bedrooms, a busy food and beverage scene, and meeting spaces, ibis Styles London Gatwick Airport is is a bustling, contemporary hotel. Are you ready to become part of our awesome team, why wait? Apply now and let's make some unforgettable memories together!
Reference: GAT-GSM-010725
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
San Diego
Job Category
Rooms
Description
Rate of Pay: $20.83/hour USDTurndown Attendant You are at the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a cle
Reference
94284bc0-9ae5-41e3-ab1b-f5402c6360bd
Expiry Date
01/01/0001
Salary
Location
Sofitel Auckland Viaduct Harbour, Auckland, New Zealand
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Auckland
Job Category
Rooms
Description
Our Ambassador will:Assist in the day to day operations of the Front Office and Housekeeping department including greeting guests, assisting with cars, hotel doors, guest luggage, lobby services and s
Reference
1475b72e-5249-45c5-aa83-05c8e6cd73a0
Expiry Date
01/01/0001
Salary
Location
Sofitel Auckland Viaduct Harbour, Auckland, New Zealand
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Auckland
Job Category
Rooms
Description
Our Ambassador will:To ensure that the highest level of customer satisfaction & service is offered and maintained at all times in relation to welcoming guests, responding to requests and queries, whil
Reference
0d584696-47a2-4040-9eb4-fb35fd77926d
Expiry Date
01/01/0001
Salary
Location
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
San Diego
Job Category
Rooms
Description
Oversee the daily operations of the Front Desk. Ensure that the Front Desk meets hotel standards for a memorable guest experience. Orchestrate and expedite the registration and checkout process. Act a
Reference
af63a973-b38e-47d1-9631-48ca020b2f11
Expiry Date
01/01/0001
Salary
Location
Novotel Newcastle Airport, Newcastle upon Tyne, United Kingdom
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
United Kingdom
Job Category
Rooms
Description
Main purpose:You must ensure that all Guest Registration Forms are filled out in full (to comply with the Prevention of Terrorism Act).Take ownership for the security and safety of the guestsTo have a
Reference
cdb92c6c-abd3-4e6d-9a55-48727448dd90
Expiry Date
01/01/0001
Salary
Location
Mercure São Paulo JK, São Paulo, Brazil
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
São Paulo
Job Category
Rooms
Description
Recepcionar hóspedes/clientes no balcão, identificando-os e prestando informações.Realizar o check-in E check-out. Alimentar o sistema com as informações de reserva do cliente.Efetuar a passagem de tu
Reference
19bc075a-d2ae-451c-83cc-4088f217f714
Expiry Date
01/01/0001
Salary
Location
ibis Fortaleza Praia de Iracema, Iracema, Ceará, Brazil
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Brazil
Job Category
Rooms
Description
Realizar limpeza, arrumação e organização dos apartamentos e demais áreas, conforme os referenciais de qualidade e características da marca de atuação. Garantir bem-estar e segurança aos clientes e de
Reference
1722774a-2167-482c-be5c-7fffe6f7e7e9
Expiry Date
01/01/0001
Salary
Location
SLS LUX Brickell, Miami, United States
Experience Level
Associate
Job Schedule
Full-Time
Brands
SLS
Job type
Permanent
Locations
Miami
Job Category
Rooms
Description
Job Purpose:Under the general guidance of the Director of Housekeeping, assist in ensuring smooth and efficient running of the guest floors in accordance with the standards required and responsible fo
Reference
cb9c6eae-70e7-43ff-bfc0-0b2900d44d51
Expiry Date
01/01/0001
Salary
Location
SLS LUX Brickell, Miami, United States
Experience Level
Associate
Job Schedule
Full-Time
Brands
SLS
Job type
Permanent
Locations
Miami
Job Category
Rooms
Description
Job Purpose:Under the general guidance of the Housekeeping Manager, assist in ensuring the highest standard of cleanliness of the guest rooms and associated areas to a clean, neat and well maintained.
Reference
752fe54a-0eef-435f-bbc2-b476687f8675
Expiry Date
01/01/0001
Salary
Location
ibis Goiania, Goiânia, Brazil
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Goiânia
Job Category
Rooms
Description
Realizar limpeza, arrumação e organização dos apartamentos e demais áreas, conforme os referenciais de qualidade e características da marca de atuação. Garantir bem-estar e segurança aos clientes e de
Reference
b7bdd398-b145-43e8-a3cf-571b5970cc94
Expiry Date
01/01/0001