Hostess

Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a premier destination for those seeking a blend of sophistication, comfort, and personalized service.

Key Features:

Stunning Waterfront Setting:

Enjoy breathtaking views of the marina and the Abu Dhabi skyline from the comfort of our well-appointed rooms and suites. The strategic location allows guests to immerse themselves in the vibrant atmosphere of the city.

Luxurious Accommodations:

Our accommodations are designed to provide the utmost comfort and style. Each room and suite is meticulously furnished with modern amenities, ensuring a relaxing and enjoyable stay for every guest.

World-Class Dining:

Indulge your palate with a diverse array of culinary delights at our on-site restaurants. From international cuisines to local flavors, our chefs craft exquisite dishes that cater to every taste.

State-of-the-Art Facilities:

Whether you're here for business or leisure, Rixos Marina Abu Dhabi offers a range of facilities to meet your needs. Our conference and event spaces are equipped with cutting-edge technology, while our wellness facilities provide a rejuvenating experience.

Exceptional Service:

At Rixos Marina Abu Dhabi, we take pride in delivering personalized and attentive service. Our dedicated staff is committed to ensuring that every guest's stay is memorable and exceeds expectations.

Department: Entertainment

Main area: Multi-Court & Kids Club

As a Hostess in the Entertainment Department at Rixos Marina Abu Dhabi, you will be the first point of contact for guests engaging with our Multi-Court and Kids Club facilities. Your primary responsibility will be to handle all bookings and guest inquiries in a warm, professional, and efficient manner, ensuring a smooth and enjoyable experience for families and guests of all ages. You will play a key role in promoting our entertainment offerings and maintaining a friendly and organized environment.

Key Responsibilities:

• Welcome guests warmly and professionally to the Multi-Court and Kids Club areas.

• Manage daily bookings and reservations for all activities, events, and facilities within the assigned areas.

• Handle phone, email, and walk-in inquiries regarding Kids Club programs, court availability, schedules, and special events.

• Maintain accurate records of bookings and participant lists using relevant booking systems or software.

• Coordinate with the Entertainment and Recreation team to ensure smooth activity scheduling and guest flow.

• Provide guests with detailed information about entertainment programs, age requirements, safety guidelines, and facility rules.

• Monitor guest feedback and communicate suggestions or issues to the relevant departments for continuous improvement.

• Ensure a clean, inviting, and child-friendly front desk or reception area.

• Support in organizing and promoting entertainment activities when required.

• Comply with all health and safety regulations, especially those related to children and sports activities.

• Previous experience in guest service, reservations, or front desk roles (experience in hospitality or recreational settings preferred).

• Excellent communication and interpersonal skills.

• Strong organizational skills and attention to detail.

• Fluent in English; knowledge of additional languages (especially Arabic or Russian) is an advantage.

• Friendly, approachable, and enthusiastic personality.

• Ability to multitask and remain calm in a fast-paced environment.

• Experience with reservation or booking systems is a plus.

1. Competitive Salary and Compensation:
   • Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.
2. Training and Development Opportunities:
   • Access to training programs and development opportunities to enhance skills and advance within the company.
3. Career Advancement:
   • Opportunities for career growth and advancement within the Rixos Hotels group.
4. Health and Wellness Benefits:
   • Comprehensive health insurance coverage.
5. Employee Recognition Programs:
   • Recognition programs to acknowledge and reward outstanding performance and dedication.
6. Work-Life Balance:
   • Policies and practices that promote a healthy work-life balance, including flexible scheduling where possible.
7. Uniforms and Dress Code:
   • Provision of uniforms or dress code guidelines for a professional and cohesive appearance.
8. Social Events and Activities:
   • Participation in social events, team-building activities, and employee gatherings to foster a positive work culture.
9. Transportation Services:
   • Transportation services.
10. Employee Wellness Programs:
    • Wellness programs, such as fitness classes or gym access, to promote a healthy lifestyle.