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  1. Full-Time
  2. Permanent
  3. Food & Beverage
  4. ACCOR

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Rixos Tersane Istanbul, Istanbul, Turkey

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REF67838Z

Hostess / Host

Region

Luxury & Lifestyle


Company Description

Facing the enchanting panorama of the Golden Horn, Aliée İstanbul’s multilayered hotel concept is exclusively designed to inspire and connect like-minded individuals.

With an average size of 100 square metres, the spacious and well-appointed suites exceed expectations, giving each traveller the personal cocoon where details are customised to perfection.

Aliée seamlessly reconnects the historical background of the Golden Horn with future generations, while standing out with its distinctive and innovative approach to hospitality.

Aliée İstanbul offers curious minds the warmth and comfort of home to explore, flourish, and enjoy the zest of life, night and day.

Aliée’s collection of cafes, restaurants, bar & entertainment venues, and wellness facilities bring together the globetrotters with local tastemakers. Coming alive with exclusive events round the clock Taste by Thomas Büchner, Pink Bar, Little House, Living Room, Aliée Swim

Club, Wine Bar, Hasbahçe Terrace, Onetable, Tea House, Mondaine de Pariso and Well+ are to take their place among the in vogue establishments for cosmopolitan Istanbul.


Job Description

  • To provide a warm and friendly welcome to all guests.
  • To answer telephone calls and handle enquiry’s.
  • To take table reservations and effectively control the flow of the guests in the restaurant ensuring maximum turnover.
  • To lead guests to the table and seat them only if the table is fully set-up.
  • To assist in the operation during busy periods.
  • To have a thorough understanding and knowledge of all food and beverage items in the menu.
  • To ensure that the reception desk and surrounding area is kept clean and organized at all times.
  • To handle guest complaints, requests and inquires on food, beverage and service.
  • To establish a rapport with guests maintaining good customer relationships.
  • To maintain and update the restaurant guest history file.

Qualifications

  • University degree in a related discipline preferred
  • Excellent communication and organization skills
  • Strong interpersonal and problem solving abilities
  • Excellent reading, writing and oral proficiency in English Language.
  • Understanding Hotel Operations
  • Effective Communication
  • Planning for Business
  • Supervising People
  • Understanding Differences
  • Supervising Operations
  • Teamwork
  • Guest Oriented
  • Drive for Results

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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