Company Description
Join us at Accor, where life pulses with passion!
Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,800 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows and entertainment, clubs, restaurants and bars, private residences, shared accommodation, Qantas Lounges, concierge services and co-working spaces. Accor has a portfolio of incomparable brands, led by more than 300,000 employees around the world.
Job Description
As Head of People & Culture - Saudi Arabia, you will lead the development and execution of the people strategy across the Kingdom, ensuring alignment with business priorities and organizational values. Acting as a trusted advisor to senior leaders, you will drive talent, culture, employee engagement, organizational effectiveness, and workforce planning initiatives that support sustainable business growth while fostering an inclusive and high-performing workplace. Based in Accor office in Jeddah and reporting to the Regional Director of People & Culture – GCC & Levant.
What You Will Be Responsible For:
People and Culture Regional Strategy
- Work with the hotel People & Culture and operational leaders establish the People & Culture roadmap with annual objectives and action plans.
- Activate the People & Culture strategy with operational leaders and GMs to ensure alignment and commitment to its delivery.
- Champion the Heartist program ensuring that the employees and guests are at the center of all strategic decisions and initiatives.
- Build and manage relationship with General Managers and People & Culture in hotels in order to ensure implementation of all projects and initiatives.
Talent Acquisition
Partner with hotels People & Culture leaders to:
- Maintain all the localization rules set by the Ministry of Tourism in the Kingdom of Saudi Arabia and ensure full compliance by all hotels.
- Maintain a best practice recruitment approach, including Accor’s recruitment management system, to attract the best applicants.
- Anticipate recruitment needs and maintain a leadership pipeline of potential candidates and talents to match hotel needs.
- Provide approach and actions plan in order to attract the best talent (including presentations to hospitality schools and universities, social media and job websites)
- Ensure the Hotel selection process is compliant with the Company policy (Assessment, interview guides, validation steps in selection process, etc).
Talent Management & Talent Development
- Ensure that a strong talent management culture is promoted among all leaders through the Talent Management Cycle: continuous feedback conversations, yearly wrap-up reviews, potential assessments, talent reviews, career development interviews/PDP and succession planning.
- Support the leadership team in the talent management cycle, Promote employee (local/foreigner) mobility, which meet the region’s growth and needs.
- Work with Accor Academy to ensure that the learning offer meets the needs of the business today and in the future.
- Coordinate effectively with the Learning & Development, Brand, and Accor Academy to ensure consistent Brand orientation and Brand culture programs roll out in all properties
Employment Law and Labor Relations
- Act as an advisor for hotels for any employment law and labor relations as per the country labor laws.
- Ensure proper follow-up and due diligence on all employee complaints and liaise with hotels People & Culture leaders and General Managers.
- Monitor legislative changes and provide guidance to People & Culture business leaders.
- Heartists engagement and workplace culture improvement programs.
Qualifications
What We’re Looking For:
- 10+ years of progressive People & Culture (Human Resources) leadership experience, preferbaly across multiple properties, regions, or business units.
- Exceptional organizational and time management skills.
- Ability to work effectively and contribute in a team environment.
- Strong stakeholder management and influencing skills.
- Flexible and able to embrace and respond to change effectively
- In-depth knowledge of Saudi Labor Law and implementing regulations (Nitaqat, Qiwa, Gosi, Mudad, etc)
- Proven ability to advise executive teams and influence business decisions.
- Change management and transformation leadership.
- Data-driven decision making using HR analytics.
- Workforce productivity and labor cost optimization.
- Executive presence and business partnership mindset.
- Cultural sensitivity and ability to operate in a multicultural environment.
- Resilience, discretion, and ability to manage confidential matters
Additional Information
What is in it for you:
- Employee benefit card offering discounted rates at Accor hotels worldwide.
- Develop your talent through Accor’s learning programs.
- Opportunity to grow within your property and across the world.
- Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social and Governance (ESG) activities.
Our culture of inclusion welcomes everyone regardless of race, gender and background.
