Guest Services Opportunities - (Spring/Summer 2026)

Embrace your passion for hiking, skiing, snowboarding, and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change, and experience a new adventure while further developing your career. To live and work in a National Park is a once-in-a-lifetime opportunity.  Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard, and receive extraordinary benefits, including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Always ready to lend a helping hand with a smile, as a Guest Services Attendant, you will greet guests as soon as they arrive at the hotel. Your passion for hospitality and your respect for our guests' belongings will ensure they feel welcome from the moment they step onto the driveway, creating a lasting impression.

Starting Rate: $24.16

Our hotel will prioritize any candidates who are available from May – September, 2026

Job Duties Include:  

• Managing the front driveway by assisting arriving and departing guests with parking and retrieving their vehicles while delivering exceptional service.
• Helping with the loading and unloading of luggage to and from guest vehicles.
• Ensuring timely delivery of guests’ luggage, messages, and any other items within the hotel.
• Providing a professional, friendly, and engaging orientation to guests about their rooms.
• Performing other duties as assigned.

• Must have a Class 5 Driver's License in good standing, 5 year drivers abstract dated within 30 days
• A service-focused personality is essential; customer service experience is an asset
• Must be able to lift and push 70+lbs and be able to be on your feet for 8 hours
• Must be able to work outside in extreme weather conditions
• The ability to drive both automatic and standard vehicles is an asset

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

You may be required to work on holidays, weekends, overnights, and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you can meet these requirements as needed.

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: CLL.Careers@Fairmont.com

Our Commitment to Diversity & Inclusion: 

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

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