- Full-Time
- Permanent
- RAFFLES
- Rooms
__jobinformationwidget.freetext.LocationText__
Raffles Makati, Makati City, Philippines
__jobinformationwidget.freetext.ExternalReference__
REF105824D
Guest Service Agent
Region
Luxury & Lifestyle
Raffles Makati is a luxurious retreat in the heart of Manila’s financial district, offering 32 elegantly appointed suites with floor-to-ceiling windows showcasing breathtaking city views.
Since its opening in 2012, it has become a distinguished hub for art, literature, and culture, located near the Zuellig Building and Ayala Museum. Guests experience legendary Raffles hospitality, complemented by exceptional service from Raffles Butlers.
Conveniently accessible from Manila Ninoy Aquino International Airport, Raffles Makati is a seamless blend of heritage, sophistication, and modern elegance.
- Assists, greets, and welcomes guests by responding to their inquiries and needs, and provides services aligned with hotel standards.
- Helps check in and check out guests with efficiency and accuracy of data and billing
- Ensures presence on the reception desk, and coordinates with different departments depending on guests' needs.
- Graduate of a degree in Hospitality Management or any related field is an asset.
- Minimum of one (1) year of relevant experience in guest services is an advantage.
- Excellent verbal and written communication skills, service-oriented, and a keen sense of detail.
- Proficiency in relevant software such as Microsoft applications and Opera property management software.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
The Clarence Hotel Sydney, Sydney, Australia
Experience Level
Not Applicable
Job Schedule
Part-Time
Brands
ACCOR
Job type
Permanent
Locations
Sydney
Job Category
Rooms
Description
What you will be doing:Clean all assigned guestrooms to standardTake initiative to add a personalized experience for the guestTake ownership of guests' privacy and belongings, while ensuring exception
Reference
5d3ebc6e-7106-4a2f-a9cf-838de51b531e
Expiry Date
01/01/0001
Salary
Location
Fairmont Tokyo, Tokyo, Japan
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Tokyo
Job Category
Rooms
Description
As Royal Service Manager, you will lead Fairmont Tokyo's centralized guest communications team, serving as the primary point of contact for guests through telephone and other communication channels. T
Reference
6808743d-a447-4088-befe-e3f19abfeaa3
Expiry Date
01/01/0001
Salary
Location
Fairmont Pacific Rim, Vancouver, Canada
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Permanent
Locations
Vancouver
Job Category
Rooms
Description
What is in it for you:Be part of a progressive hotel that embraces the culture and vibrancy of one of Canada’s most beautiful cities, Vancouver, proudly recognized as a Great Place to Work, and the fi
Reference
d9aee237-f845-48f9-a2e6-043186931723
Expiry Date
01/01/0001
Salary
Location
Fairmont Kea Lani - Maui, Wailea-Makena, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Wailea-Makena
Job Category
Rooms
Description
Create the experience before the guest has even arrived. As a Housekeeping Houseperson, the organizational support you provide to the Housekeeping team will ensure our guest suites & villas are well e
Reference
690b1f57-7c36-43e2-b56b-06f2d4338e56
Expiry Date
01/01/0001
Salary
Location
Fairmont Breakers Long Beach, Long Beach, United States
Experience Level
Entry Level
Job Schedule
Casual
Brands
FAIRMONT
Job type
Permanent
Locations
Long Beach
Job Category
Rooms
Description
Consistently offer professional, friendly and engaging serviceWelcome every Guest entering the hotel (Arrivals & Visitors)Ensure all guests arriving by vehicle on the front drive or departing from the
Reference
0d419842-bc00-47a3-aee7-086395e3a39f
Expiry Date
01/01/0001
Salary
Location
Novotel Queenstown Lakeside, Queenstown, New Zealand
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Queenstown
Job Category
Rooms
Description
Lead, coach and support the Porter team to deliver exceptional guest service.Oversee valet parking, luggage services, guest transportation and concierge operations.Manage team rosters, training and da
Reference
8db30dea-0784-4cd3-8495-13656a154cca
Expiry Date
01/01/0001
Salary
Location
THE HOXTON ROME, Rome, Italy
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
THE HOXTON
Job type
Permanent
Locations
Rome
Job Category
Rooms
Description
What will you do...Maintain a positive and friendly attitude at all times, even when working to solve complex challenges. Manage arrival (check-in) and departure (check-out) processes for all guests
Reference
93320cdc-45a4-45a6-8a1d-ce9ea3da464a
Expiry Date
01/01/0001
Salary
Location
Elysium Noosa Resort - MGallery Collection, Noosa Heads, Australia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Noosa Heads
Job Category
Rooms
Description
Supervise daily reservations operations, ensuring all enquiries and bookings are handled promptly, accurately and in line with brand standardsMaintain clear and effective communication between Reserva
Reference
10982236-df56-4313-b403-e6a2fd4af93c
Expiry Date
01/01/0001
Salary
Location
Novotel London Paddington, London, United Kingdom
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
London
Job Category
Rooms
Description
As our Assistant Night Manager, you will:Support the Night Manager in delivering a smooth, efficient and safe overnight operation.Act as the Manager on Duty in the absence of the Night Manager, taking
Reference
c691c0a6-395a-4402-a755-51ebc11feb40
Expiry Date
01/01/0001
Salary
Location
Novotel Darwin Airport, Darwin, Australia
Experience Level
Entry Level
Job Schedule
Casual
Brands
ACCOR
Job type
Permanent
Locations
Darwin
Job Category
Rooms
Description
The hotel requires two Housepersons to work across the AM and the PM shifts. Job duties include: Assist the Housekeeping team through the delivery of all hotel linen, chemicals, laundry, deliveries an
Reference
b69e8c62-ce81-4267-b27c-dcdfe5dcb594
Expiry Date
01/01/0001