- Full-Time
- Permanent
- MERCURE
- Rooms
__jobinformationwidget.freetext.LocationText__
MERCURE ABU DHABI DOWNTOWN (Opening 1st July 2025), Abu Dhabi, United Arab Emirates
__jobinformationwidget.freetext.ExternalReference__
REF63029K
Guest Service Agent
Region
MEA SPAC
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Guest Service Agent
First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you:
- Employee benefit card offering discounted rates at Accor worldwide.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities.
What you will be doing:
- Greet, check-in, respond to requests, and settle accounts while providing exceptional service.
- Take the initiative to add a personalized experience.
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.
Your experience and skills include:
- Service focused personality is essential; experience is an asset.
- Prior experience working with Opera / Opera cloud or a related system.
- Fluency in English & Arabic; additional languages are a plus.
- Bachelors or diplomas/certifications are required.
- Worked in 4* Hotel or relevant experience is a must with in Hotel industry.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Novotel São Paulo Morumbi, São Paulo, Brazil
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
São Paulo
Job Category
Rooms
Description
Arrumar os apartamentos, durante a permanência e após a saída dos hóspedes, efetuando a limpeza de todas as suas dependências, trocando enxovais e repondo os materiais necessários (amenidades). • Orga
Reference
bec3055c-eece-44a5-b854-12f9bd9b7c4f
Expiry Date
01/01/0001
Salary
Location
SO/ PARIS Hotel, Paris, France
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Paris
Job Category
Rooms
Description
Bonne nouvelle ! L'équipe du SO/ Paris s'agrandit ! Rejoins la team Guest Relations et vis une aventure unique ! Ton équipe :Tu es coaché(e) par Beatriz, notre Responsable des services d'accueil
Reference
4a49420a-94b3-4f94-8bbf-ada1b5933aef
Expiry Date
01/01/0001
Salary
Location
Fairmont Austin, Austin, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Austin
Job Category
Rooms
Description
Responsible for the delivery of Guest’s to their room, luggage, messages and any other items for delivery within the Hotel. Ensure that the Lobby and front entrance are kept clean, paying special atte
Reference
8bc55302-577f-47a0-8748-ab61d5caf88e
Expiry Date
01/01/0001
Salary
Location
Sofitel Mexico City Reforma, Mexico City, Mexico
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Mexico City
Job Category
Rooms
Description
Realizar las funciones esenciales de Recepción: Check-in, Check-out, además de dar la bienvenida y brindar atención a los huéspedes de manera profesional y sofisticada.Realizar las tareas y funciones
Reference
a7f0af5b-6dfc-48d6-9cae-14131b69726b
Expiry Date
01/01/0001
Salary
Location
ibis Monterrey Valle, Monterrey, Mexico
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Monterrey
Job Category
Rooms
Description
Recepcionista ¡Las primeras impresiones son todo! Como Recepcionista, cuidará de los huéspedes desde el momento en que llegan hasta su partida, asegurándose de que tengan una experiencia memorable co
Reference
1549d0a0-a886-4173-8c53-1ae375afdf05
Expiry Date
01/01/0001
Salary
Location
Rixos Premium Seagate, Sharm El-Sheikh, Egypt
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
RIXOS
Job type
Permanent
Locations
Sharm El-Sheikh
Job Category
Rooms
Description
* Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction.* Listen attentively to guests to get an eff
Reference
a836d72e-16f0-4f8b-a229-b22a1c19601b
Expiry Date
01/01/0001
Salary
Location
DELANO DELANO MIAMI BEACH, Miami Beach, United States
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
DELANO
Job type
Permanent
Locations
Miami Beach
Job Category
Rooms
Description
Under the general direction of the Director of Front Office, the Overnight Manager acts as the leader on duty during overnight hours. This role is responsible for overseeing all front desk and hotel o
Reference
7867580e-2a5e-47b1-a60b-28f6e5da5dab
Expiry Date
01/01/0001
Salary
Location
MERCURE AIX EN PROVENCE LA DURANNE GARE TGV, Aix-en-Provence, Bouches-du-Rhone
Experience Level
Associate
Director
Entry Level
Executive
Student
Mid-Senior Level
Not Applicable
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
France
Job Category
Rooms
Description
Nous recherchons pour notre hôtel Mercure Aix en Provence Gare TGV à Aix en Provence un(e) équipier(e) F/H, en CDI de 35h à partir du 1er septembre 2025.Rejoignez un esprit d’équipe et un hôtel ouver
Reference
RAWVK716
Expiry Date
01/01/0001
Salary
Location
IBIS STYLES ROMANS VALENCE GARE TGV, ALIXAN
Experience Level
Associate
Director
Entry Level
Executive
Student
Mid-Senior Level
Not Applicable
Job Schedule
Part-Time
Brands
IBIS STYLES
Job type
Permanent
Locations
France
Job Category
Rooms
Description
Nous recherchons pour notre hôtel [nom de l'établissement à [localisation] un(e) Valet / Femme de Chambre, en [type de contrat] En quelques mots, le/la Valet/Femme de Chambre est le/la magicien(ne) q
Reference
PGEXM332
Expiry Date
01/01/0001
Salary
Location
IBIS ÉTAMPES, ETAMPES
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
France
Job Category
Rooms
Description
Nous recherchons pour notre hôtel ibis à Etampes, une/un Réceptionniste Polyvalent F/H, en CDI temps plein à 37 heures, à partir du 1 septembre 2025 ! Bienvenue dans un métier qui vous permet d’être
Reference
EVDBY742
Expiry Date
01/01/0001