- Full-Time
- Permanent
- IBIS
- Rooms
__jobinformationwidget.freetext.LocationText__
ibis Deira Creekside Dubai, Dubai, United Arab Emirates
__jobinformationwidget.freetext.ExternalReference__
REF87172X
Guest Service Agent
Region
MEA SPAC
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Guest Service Agent
First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you:
- Employee benefit card offering discounted rates at Accor worldwide.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities.
What you will be doing:
- Greet, check-in, respond to requests, and settle accounts while providing exceptional service.
- Take the initiative to add a personalized experience.
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.
Your experience and skills include:
- Service focused personality is essential; experience is an asset.
- Prior experience working with Opera / Opera cloud or a related system.
- Fluency in English & Arabic; additional languages are a plus.
- Bachelors or diplomas/certifications are required.
- Worked in 5* Hotel or relevant experience is a must with in Hotel industry.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
ibis Gurgaon Golf Course Road, Gurugram, India
Experience Level
Associate
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
Gurugram
Job Category
Rooms
Description
Welcome and greet guests upon arrival, providing a warm and professional first impressionManage the check-in and check-out processes efficiently, ensuring a smooth experience for all guestsHandle gues
Reference
a6f47811-80bf-4eac-acfb-bf4ac82c71dc
Expiry Date
01/01/0001
Salary
Location
25hours Hotel Bikini Berlin, Berlin, Germany
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
25HOURS HOTELS
Job type
Permanent
Locations
Berlin
Job Category
Rooms
Description
Wie schaut dein Arbeitstag aus … Du sorgst an der Rezeption nicht nur für zufriedene, sondern für begeisterte GästeDu bleibst immer cool – selbst, wenn alle Gäste gleichzeitig zum Check-in einlaufenDu
Reference
beef0de1-0104-490a-a723-7ce658394923
Expiry Date
01/01/0001
Salary
Location
Raffles Jaipur, Jaipur, India
Experience Level
Executive
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
Jaipur
Job Category
Rooms
Description
Manage and supervise all tasks of his/her staff to ensure guests receive prompt, cordial attention and personal recognitionEnsure repeat guests and other VIPs receive special attention and recognition
Reference
8ec698c3-0ad8-461a-ac0c-0be13afb9512
Expiry Date
01/01/0001
Salary
Location
Mövenpick Hotel Melbourne On Spencer, Melbourne, Australia
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Melbourne
Job Category
Rooms
Description
You are at the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating
Reference
7e7f3fe9-2cc6-4edc-8083-d6dedef9c3b0
Expiry Date
01/01/0001
Salary
Location
Mövenpick Hotel Melbourne On Spencer, Melbourne, Australia
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Melbourne
Job Category
Rooms
Description
Assist in the day-to-day supervision of the housekeeping team Assist the Executive Housekeeper in driving the productivity, motivation and development of all Housekeeping team members Assist with the
Reference
367ababf-0abb-43e7-8548-1cc9311898f1
Expiry Date
01/01/0001
Salary
Location
Not communicated, São José do Rio Preto, Brazil
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Brazil
Job Category
Rooms
Description
Realizar limpeza, arrumação e organização dos apartamentos e demais áreas, conforme os referenciais de qualidade e características da marca de atuação. Garantir bem-estar e segurança aos clientes e de
Reference
4f9c622b-39b7-40db-a743-a113c79b7490
Expiry Date
01/01/0001
Salary
Location
Novotel Annecy Centre, Annecy, France
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Annecy
Job Category
Rooms
Description
Rejoignez notre équipe dynamique au sein du Novotel en tant que Réceptionniste :Prêt(e) à relever le défi ? Nous vous attendons !Vos missions, si vous les acceptez :Accueillir avec sourire et professi
Reference
cf6c6452-112a-4447-87c9-5d91f55f618e
Expiry Date
01/01/0001
Salary
Location
Novotel Devonport, Devonport, Australia
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Temporary
Locations
Devonport
Job Category
Rooms
Description
We are looking for someone look to progress their career and take on a 7 month parental leave contract.Supervising and supporting guest arrivals, departures and the overall guest experienceLiaising wi
Reference
6e5cb824-133a-48a4-8142-cf0a6aeed7b9
Expiry Date
01/01/0001
Salary
Location
Sofitel Bangkok Sukhumvit, Bangkok, Thailand
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Bangkok
Job Category
Rooms
Description
Manage and supervise all tasks of the staff to ensure the highest quality of service is delivered and departmental standards are consistently met.Communicate regularly with the Front Office Manager on
Reference
4e2255b1-4d3a-4012-ac5e-22a8195be056
Expiry Date
01/01/0001
Salary
Location
Sofitel Luxembourg Le Grand Ducal, Luxembourg
Experience Level
Student
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Internship
Locations
Luxembourg
Job Category
Rooms
Description
Vos principales missions sont les suivantes:Vous êtes garant(e) du bon déroulement du séjour des invités dans notre hôtel.Vous assurez et prenez en charge l’accueil des clients.Vous contribuez à la ré
Reference
06529f71-a68f-4428-9240-b25c48d1c0a9
Expiry Date
01/01/0001