JUMP TO CONTENT
  1. Full-Time
  2. Permanent
  3. Rooms
  4. Accor

__jobinformationwidget.freetext.LocationText__

Mercure Hyderabad KCP, Hyderabad, India

__jobinformationwidget.freetext.ExternalReference__

REF25841C

GSA-Front Office

Region

India, Middle East & Africa



Job Description

GSA-Front Office
First impressions are everything! As a GSA-Front Office, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

    What you will be doing:

    • Greet, check-in, respond to requests and settle accounts while providing exceptional service
    • Take initiative to add a personalized experience
    • Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
    • Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded.
    • Responsible for day to day operations of Front Office Department. Any matter which may affect the interests of the hotel should be brought to the attention of the Management.

    Qualifications

    Your experience and skills include:

    • Relevant diploma / degree in Hotel Management.
    • Excellent multi-tasking, problem solving, service orientation and interpersonal team skills.
    • Displays high level of flexibility, initiative, sincerity and team work.
    • Knowledge about Opera would be an advantage.

    Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
    When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

    Search

    Browse Jobs