Front office manager

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Be responsible for managing the Reception activities, ensuring the quality of the hospitality experience before, during, and after the guest's stay, in a personalized manner, contributing to generating and maintaining their loyalty, and strengthening the relationship with  Accor.

• Knowledge of luxury hotel products and services

• Proficiency in Opera software

• In-depth knowledge of front desk procedures

• Completed higher education in Hospitality, Tourism, Business Administration, or a related field

• Fluent in English and French

• 3 to 4 years of experience in charge of the Reception department in 5-star hotels.

Skills:

• Positive Orientation

• Develop an empowered team

• Team leadership

• Foster clear and precise communication

• Facilitate teamwork

• Decision-making

• Self-development and self-management

• Strategic analysis

• Planning and operation analysis