- Full-Time
- Permanent
- NOVOTEL
- Rooms
__jobinformationwidget.freetext.LocationText__
Novotel Goa Candolim, Candolim, India
__jobinformationwidget.freetext.ExternalReference__
REF68603L
Front Office Executive
Region
MEA SPAC
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Prime Function:
- Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors
- Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded.
- Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.
- Ensure quality and appropriateness of customer service provided.
- To maintain Front Office log book and shift reports.
- Respond to inquiries and resolve problems in an effective manner.
- Ensure all guests receive a swift, smooth, professional and friendly check in and check out
- Ensure quality in all aspects of the job.
- Maintain record of all banquet and any other functions in the hotel.
- Previous experience in a similar role within the hospitality industry is preferred.
- Exceptional customer service skills with a friendly and outgoing personality.
- Strong communication skills, both verbal and written, with proficiency in English (additional languages are a plus).
- Excellent organizational and multitasking abilities, with a keen attention to detail.
- Proficiency in using computer systems and hotel management software.
- Ability to remain calm and composed under pressure, with a proactive approach to problem-solving.
- Flexibility to work various shifts, including weekends and holidays.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Hotel Maison Hamelin Paris - Handwritten Collection, Paris, France
Experience Level
Mid-Senior Level
Job Schedule
Part-Time
Brands
HANDWRITTEN
Job type
Permanent
Locations
Paris
Job Category
Rooms
Description
En tant que Réceptionniste de nuit / Night Audit, vous serez le premier point de contact de nos clients et incarnerez l’image de notre établissement et de la marque Handwritten Collection.Vos principa
Reference
1f8a5e21-fae4-4553-96c6-91d8c6888de9
Expiry Date
01/01/0001
Salary
Location
Swissôtel Residences Corniche Park Towers (Opening Dec 2025), Doha, Qatar
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Doha
Job Category
Rooms
Description
We are seeking a professional and friendly Residences Receptionist to join our team at Swissotel Corniche Park Tower Residences Doha, Qatar. As the first point of contact for our residents and visitor
Reference
6c5d1896-5103-4a70-b02c-e778288417df
Expiry Date
01/01/0001
Salary
Location
Fairmont Chateau Lake Louise, Lake Louise, Canada
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Lake Louise
Job Category
Rooms
Description
The Housekeeping Supervisor role at Fairmont is pivotal in ensuring cleanliness, comfort, and guest satisfaction. You’ll lead your team in maintaining high presentation standards, safety, and operatio
Reference
f450225e-6e4d-4a3e-bcd9-4c0dbb735046
Expiry Date
01/01/0001
Salary
Location
Fairmont Chateau Lake Louise, Lake Louise, Canada
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Lake Louise
Job Category
Rooms
Description
As the Housekeeping Operations Manager at Fairmont, you will lead and inspire a team of housekeeping professionals to deliver the highest standards of cleanliness and luxury service. You will be respo
Reference
94bd4b2b-016d-4a51-b881-fe85de5e48bc
Expiry Date
01/01/0001
Salary
Location
Fairmont Jasper Park Lodge, Jasper, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Jasper
Job Category
Rooms
Description
Salary Range: $52,000-$57,000 gross annually, based on previous experienceAs the Assistant Laundry Manager, your care and attention to detail in our Laundry operation will ensure exceptional standards
Reference
b82b8b05-5bab-48d7-a240-60c1ff1e9105
Expiry Date
01/01/0001
Salary
Location
Mercure Maldives Kooddoo Resort, Mercure Kooddoo, Maldives
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Maldives
Job Category
Rooms
Description
Prepare periodical department budget & forecast, manage all operational costs within budgetsMonitor and control inventories for operating equipment including linen, crockery and glassware where applic
Reference
2993c5f2-7e51-41a0-a7f0-81eb3057e69b
Expiry Date
01/01/0001
Salary
Location
Novotel Hyderabad Convention Centre, Hyderabad, India
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Hyderabad
Job Category
Rooms
Description
Welcome guests on arrival, register and issue room keys according to departmental standards and proceduresEnsure that members consistently receive all benefits, and repeat guests and other VIP’s recei
Reference
466288ee-55cd-4e34-87aa-5136c94eacab
Expiry Date
01/01/0001
Salary
Location
Fairmont Mumbai, Mumbai, India
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Mumbai
Job Category
Rooms
Description
We are seeking a dedicated Royal Service (Operator) Executive to join our prestigious Royal Service team at Fairmont Mumbai. As the first point of contact for our guests, you will be responsible for s
Reference
05abe840-44dc-448f-9465-39fbbe027836
Expiry Date
01/01/0001
Salary
Location
Grand Mercure Bengaluru at Gopalan Mall, Bengaluru, India
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Bengaluru
Job Category
Rooms
Description
Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitorsMaintain high standards of customer services at the Reception desk s
Reference
ffc2d65e-2abd-480b-a9a4-a3eab1e8123f
Expiry Date
01/01/0001
Salary
Location
MERCURE LUCKNOW GOMTI NAGAR, Lucknow, India
Experience Level
Executive
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Lucknow
Job Category
Rooms
Description
Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitorsMaintain high standards of customer services at the Reception desk s
Reference
e4756bdb-8029-415f-8443-283e4a17afeb
Expiry Date
01/01/0001