- Casual
- Temporary
- PULLMAN
- Rooms
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Pullman at Sydney Olympic Park, Sydney Olympic Park, Australia
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REF54979C
Front Office All Rounder
Region
MEA SPAC
At Accor, creating exceptional guest experiences is an obsession. Everything we do, we do to ensure our guests Feel Welcome and Feel Valued. With over 4,000 properties across 90 countries, we are a true international brand.
Pullman, Novotel and Ibis Hotels Sydney Olympic Park form part of the most unique Hotel precinct in NSW, being home to major sporting, music and entertainment events. We offer exceptional opportunities for career development across much-loved brands ranging from renowned five-star luxury hotels to economy lodgings.
Be in the heart of it all by joining our Front Office team of our Pullman Hotel!
Reporting to the Front Office Manager, our Front Office All Rounder are primarily responsible for providing welcoming and efficient service for our Guest’s registration and departure.
What does an All Rounder's role entail?
- Provide quality service to our Guests, responding to requests promptly, efficiently and courteously during their check in, check out and throughout their stay.
- Maintain accurate Guest accounts, ensuring all charges are accurate and posted in a timely manner.
- Attend to incoming calls via the switchboard in a professional and polite manner.
- Maintain strict security procedures, ensuring Guest confidentiality and safety.
- Experience in a Front Office, preferably in 5 star hotels.
- Demonstrated ability to ‘surprise’ and delight our guests.
- Confidence and ability to approach people to initiate conversations.
- Flexibility to work varied shifts, including weekends and Public Holidays as per business demands.
- Outstanding communication skills, both oral & written
- Has a valid manual driver's license
Located in the Heart of NSWs most exciting entertainment precinct – and home to Accor Stadium – you’ll receive fully laundered uniforms, fantastic career and development opportunities, access to wellness benefits, hotel discounts, worldwide benefits, PLUS the opportunity to work in a precinct inclusive of the recently awarded Australian Hotel of the Year.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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