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  1. Part-Time
  2. Permanent
  3. NOVOTEL
  4. Food & Beverage

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Novotel Auckland Ellerslie, Auckland, New Zealand

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REF96851P

Food & Beverage Team Leader

Region

MEA SPAC


Company Description

Novotel & Ibis Auckland Ellerslie is a bustling property just 15 minutes from the Auckland CBD which hosts a variety of guests.  We offer exceptional food and beverage options, multiple conference spaces, and 247 contemporary guest rooms, all designed to provide an unforgettable experience.


Job Description

  • Deliver high‑quality guest service by providing efficient, friendly and professional food and beverage service that meets standards, including VIP/regular guest needs and room service.
  • Maintain operational excellence through proper hygiene, cleaning, mis‑en‑place, equipment control, stock takes, and accurate communication with kitchen and guests.
  • Ensure accurate financial processes including guest billing, shift revenue reconciliation, and correct posting of charges.
  • Support smooth daily operations by adhering to service times, ensuring staff competence and sales maximisation, and working flexibly across a 7‑day rotating roster with early and late shifts.

Qualifications

  • Experience in a similar role with strong restaurant/bar service knowledge.
  • Ability to work effectively in a busy, fast‑paced environment.
  • Commitment to delivering high‑quality customer service.
  • Clear and efficient communication with the kitchen team.

Additional Information

  • Staff & Friends/Family rates at Accor hotels worldwide
  • Opportunities for further development and worldwide career progression
  • Diverse and inclusive work culture
  • EAP Services +  Flexible Rosters
  • Supportive & Inclusive Leadership + Collaborative & Respectful Management
  • Free meal at work + Anniversary Stay (Every year) + Annual Wage Review + Weekly Pay + Uniform

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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