Food and Beverage Supervisor

Sofitel Melbourne On Collins, the ultimate luxury hotel escape in the heart of Melbourne city centre. Combining French elegance and modern luxury, curating dining experiences where our passionate chefs and mixologists delight our guest in a lively culinary experience whilst overlooking the city skyline. As a Hotel for the Arts, Sofitel Melbourne on Collins proudly champions culture and tradition with rotating art exhibitions and is immersed in the city’s thriving arts and entertainment scene.

PROPERTY DETAILS

• 5-star luxury in the heart of the Melbourne's shopping, theatre and business precincts
• 363 rooms with breathtaking views over Melbourne
• Exclusive Club Lounge that offers club guests that elevated French joie-de-vivre experience
• Sophisticated modern dining with vibrant contemporary French flair at No35 restaurant
• Unique signature cocktails & refined exclusive ambience at Atrium Bar on 35

No35 at Sofitel Melbourne On Collins is an award winning restaurant with
panoramic views of a beautiful city of Melbourne.

We are looking for a dynamic and professional Restaurant Supervisor with personality and style to join us and assist in leading a team of professionals in a modern restaurant serving great food.

You will be accountable on a shift basis for the operations of the outlet and providing quality service to our guests.

KEY RESPONSIBILITIES

•Supervision and support of Ambassadors to ensure standards and procedures are met to provide a positive guest experience

•Assist in Managing staffing requirements to ensure luxury service is provided to guests

•Together with management drive promotions including social media

•Ensure that team members are briefed on all specials and standard menu items.

•Maintain effective communication within the Food & Beverage teams including kitchen; be responsive to Ambassador suggestions and guest feedback

•Responsible for the efficient operation and high quality service of Hotel’s bar outlets

•Maintain product knowledge of all drinks, snack and wine lists in order to advise and make recommendations to guests.  Use every opportunity to maximize sales.

•Ensure that there is adequate coverage at all times, review the roster in the absence of the manager and make changes if business demands it

•Ensure revenue for the shift is accurately accounted for, with cash/charge summary being completed to balance daily activities

•Excellent communication skills 

•Demonstrated experience within a Luxury Food and Beverage environment

•A proven guest focus and ability to build a rapport with guests

•A passion for Food and Beverage

•Must be proficient in computer applications, software and social media

•High level of wine knowledge, cocktail knowledge and bartending skills

•Have a minimum one years’ experience in a similar role

•A valid Responsible Service of Alcohol certificate

•Ability to work a rotating roster including weeknights, weekends and public holidays

•Full working rights in Australia

Benefits and Perks:

Sofitel Melbourne on Collins provides ambassadors career development opportunities within the hotel and wider Accor Group. We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

We live by our Heartist principles, that is, the heart and art of human connection. Understanding people is our business and putting people at the heart of our organisation is how we make decisions. We want every ambassador to feel valued, inspired and to strive for greatness every day.

We offer our Heartists:

• Build a career with the largest hotel group in the Pacific
• Central accessible location in Melbourne's CBD
• Laundered uniforms
• Complimentary hotel stay package for your work anniversary
• Worldwide employee and family and friends benefits at Accor Hotels