- Full-Time
- Permanent
- MONDRIAN
- Food & Beverage
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Mondrian Mexico City Condesa, Mexico City, Mexico
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REF42483Y
Food & Beverage Supervisor
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
Mondrian Mexico City Condesa, con un diseño fascinante y una gastronomía deliciosa, representa la energía de Ciudad de México, un crisol de culturas. El hotel, con una ubicación perfecta entre dos barrios fascinantes, le hará viajar a un cuento de hadas cultural moderno. Las 183 habitaciones y suites, con luz natural, cuentan con un alegre mural de Ara Starck y presentan una decoración moderna y relajante. El Mondrian Condesa también tiene cuatro restaurantes y bares adorados por la comunidad local.
- Supervisar las operaciones diarias de Alimentos y Bebidas, incluidos el restaurante, el bar y el servicio de habitaciones, así como las conferencias y los eventos.
- Dirigir y motivar al equipo para que ofrezca un excelente servicio al cliente, así como dar feedback regular tanto formal como informal.
- Ayudar en la programación del personal y garantizar una cobertura adecuada durante las horas punta.
- Garantizar el mantenimiento de los más altos niveles de higiene, seguridad y calidad de los alimentos y el cumplimiento de los planes de control alimentario.
- Ayudar en la formación y el desarrollo de los miembros del equipo en cuanto a normas de servicio, conocimiento del menú y de las bebidas e interacción con el cliente.
- Atender las consultas de los clientes y resolver cualquier problema para garantizar una experiencia gastronómica positiva.
- Mantener una fuerte presencia en la sala, interactuando con los clientes, garantizando su satisfacción y recogiendo sus comentarios.
- Manejar el efectivo y los pagos con precisión y completar el arqueo de caja al final del turno
- Supervisar las ventas y los ingresos, aplicando estrategias para aumentar la rentabilidad.
- Experiencia previa en un puesto de supervisión dentro de la industria de Alimentos y Bebidas.
- Fuertes habilidades de liderazgo y gestión de equipos.
- Excelentes habilidades de comunicación e interpersonales.
- Pasión por ofrecer un servicio y una experiencia excepcionales a los clientes.
- Capacidad para trabajar en horario flexible, incluyendo mañanas, noches, fines de semana y festivos.
- Conocimiento de la normativa de seguridad alimentaria y de las normas del sector.
RESPONSABILIDADES ADICIONALES
- Comunicarse eficazmente, tanto verbalmente como por escrito, para dar instrucciones claras.
- Mantener la calma y estar alerta, especialmente en situaciones de emergencia y/o de gran actividad, sirviendo de modelo para el equipo y los demás empleados. Interactuar con el personal de otros departamentos y con el personal del centro cuando sea necesario.
- Tomar decisiones y realizar acciones basándose en la experiencia y el buen juicio, revisando a veces los procedimientos para adaptarse a situaciones inusuales.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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