- Full-Time
- Permanent
- MERCURE
- Food & Beverage
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Mercure Dartford Brands Hatch Hotel & Spa, Dartford, United Kingdom
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REF48955U
Food & Beverage Supervisor
Region
Europe and North Africa
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
As a Food & Beverage Supervisor you will be responsible for leading teams to deliver great hospitality across our Restaurant, Sports Bar, Lounge Bar, Meeting Rooms and Event space.
- Supervise daily food and beverage operations
- Ensure compliance with health and safety regulations
- Coordinate staff schedules and manage shifts
- Address and resolve customer complaints and inquiries
- Monitor inventory levels and order supplies as needed
- Maintain high standards of service quality and efficiency
- Train and mentor new staff members
- Conduct regular inspections to ensure cleanliness and organisation
- Collaborate with other departments to achieve overall success
Skills
- Leadership
- Customer Service
- Team Management
- Inventory Management
- Point-of-Sale Systems
- Health and Safety Compliance
- Conflict Resolution
- Effective Communication
- At least 2 years of experience in a supervisory role within the food and beverage industry
- Strong leadership and team management skills
- Exceptional customer service skills
- Proficiency in managing inventory and operating point-of-sale systems
- Ability to work in a fast-paced environment and handle stressful situations
- Excellent communication and interpersonal skills
- Knowledge of regulatory health and safety standards
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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