Company Description
Welcome to Mövenpick Melbourne, an award-winning hotel renowned for excellence in hospitality.
Located within the iconic Premier Tower in Melbourne’s CBD, directly opposite Southern Cross Station, our hotel occupies the tower’s podium levels and features 172 sophisticated rooms and suites across floors 1 to 6. Blending contemporary art, innovative design, and exceptional service, Mövenpick Melbourne creates truly memorable guest experiences.
Home to Miss Mi, our acclaimed restaurant and bar, the hotel proudly holds the prestigious Victorian Accommodation Award for Excellence, a testament to our commitment to quality, innovation, and outstanding hospitality.
If you share our passion for delivering exceptional guest experiences, we invite you to join our team as a Full-Time Food & Beverage Supervisor. In this exciting leadership role, you will guide and inspire a talented team, drive service excellence, enhance dining experiences, and contribute innovative ideas that elevate guest satisfaction.
This is a fantastic opportunity for a hospitality professional who thrives in a fast-paced environment and is eager to make a meaningful impact within an award-winning venue.
Join us and become a Heartist®
Job Description
- Strong leadership skills with the ability to oversee daily Food & Beverage operations, guide and support the team, and consistently deliver exceptional guest experiences at every touchpoint.
- The composure to remain calm and focused in a fast-paced, high-pressure environment, while fostering a positive team culture that motivates and inspires others.
- A genuine passion for food and beverage, with a natural ability to engage guests by sharing memorable dining experiences and stories.
- A flexible and guest-focused approach, capable of responding to individual needs while confidently resolving customer concerns and service challenges in a professional manner.
Qualifications
- Proven experience leading and developing Food & Beverage teams to achieve operational and service excellence.
- Flexible and adaptable, with availability to work a rotating roster including evenings, weekends, and public holidays.
- Sound understanding of the local dining and hospitality market, with experience leveraging marketing initiatives to drive guest engagement and business performance.
- Strong organisational and multitasking abilities, with the capability to efficiently manage daily operations in a fast-paced environment.
- Detail-oriented with a commitment to maintaining consistently high standards of service and presentation.
Additional Information
What is in it for you?
- ALL Heartist Membership - Enjoy exclusive discounts on accommodation and food & beverage at Accor properties worldwide.
- Family & Friends Discounts - Share the benefits of your career with your loved ones, offering them discounts on accommodation, services, and events.
- Accor Live Limitless (ALL) Loyalty Program - Earn status and reward points with every stay, unlocking more benefits and experiences.
- “Learn Your Way” - Access leading training platforms like Accor Academy to advance your career and skills.
- Build Your Network – Join a global community of over 300,000 hospitality professionals and connect with peers who share your passion for exceptional guest experiences
