Food & Beverage Supervisor - Birdie Bar & Brasserie

Located in the heart of the Sydney CBD, nestled in Novotel Sydney City Centre our beautiful and vibrant Birdie is looking for a Food & Beverage enthusiast to join as our Supervisor.

At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe. 

Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued. 

This is a hands-on role which is focused on delivering exceptional service and experiences to our valued, loyal guests. Guided by the Director of Operations, you will have a strong presence in the operations, supervising a talented team.   

You will:

• Lead and develop a team of hospitality professionals.
• Ensure efficient, friendly and professional food and beverage service is provided to all guests.
• Serve food and beverages promptly and professionally while adhering to menu knowledge, service standards, and dietary requirements.
• Provide guests and patrons an experience and environment that exceeds expectations.
• Ensure revenue for the shift is accounted for with cash/charge summary being completed to balance daily activities.
• Implement and establish on-the-job training programs for colleagues. 
• Build strong, interdepartmental relationships in the Hotel.

• Experience in Food & Beverage operations in a hotel or hospitality venue.
• All round Food & Beverage knowledge including barista & bar skills.
• A passion for leadership and strong communication skills.
• The ability to multi-task and work efficiently in a dynamic environment.
• Availability to work 38 hours per week, including weekends and Public Holidays.
• A valid NSW RSA.
• Valid Australian working rights.

What’s in it for you

• Enjoy discounted Heartist® rates across our global network of 5,600 properties, 10,000 food and beverage venues, and wellness centers.
• Grow and travel with your career globally across more than 110 countries, 45 hotel brands from luxury and lifestyle to premium and economy.
• Continuous learning and investment into your capability
• Work alongside passionate industry professionals
• Be mentored by experienced Accor Hospitality professionals who want to see you succeed! 

Our Commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.