Food & Beverage Server

Are you ready to join a team that thrives on excellence and embraces limitless potential? Fairmont Southampton, on the island of Bermuda, seeks exceptional individuals like you to be part of our award-winning team and shape the future of hospitality. Our resort is Bermuda's largest, offering 593 luxurious guest rooms, nine restaurants, a 30,000-square-foot spa, an 18-hole par three golf course, and a captivating Beach Club. As we embark on an exciting future, including a multi-million dollar renovation, the opportunities for growth and success are boundless. Our culture emphasizes respect, teamwork, and professionalism, supported by comprehensive benefits, including health insurance, worldwide travel discounts, and wellness programs. Join our diverse and inclusive team, where your unique talents and perspectives are celebrated. Become a key player in delivering extraordinary experiences to individual and group travelers from around the globe, surrounded by the natural beauty of Bermuda. Dare to go beyond the ordinary, unlock your potential, and make a lasting impact at Fairmont Southampton. Together, let's create memories that exceed expectations. #BeLimitless

Reporting to the Maitre D', you will:

• Greet and assist all guests with enthusiasm, provide professional, friendly and engaging service
• Present menus, provide information about specials, answer guests' questions regarding menu items including ingredients, preparation, cooking methods etc. and making recommendations in a knowledgeable manner
• Record food and beverage orders accurately, use computerized system to relay orders to kitchen and bar colleagues
• Check guest satisfaction through service, report any problems and take appropriate action to correct any problems
• Maintain a safe, clean, tidy, organized, well stocked work area including assigned tables in compliance with all food and beverage safety and sanitation policies
• Ensure tables are properly set, cleared and reset throughout shift; including checking linens, china, glassware etc are in good condition
• Maintain a professional appearance and relationships with colleagues
• Follow outlet policies, procedures and service standards including all safety and sanitation policies when handling food and beverage
• Other duties as assigned

Your experience and skills include:

• 2 years experience in a high volume restaurant or 1 year in a 4 Diamond Resort Food & Beverage operation required
• Previous MICROS or similar point of sale system experience an asset
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team

Your team and working environment:

Fairmont Southampton is a premier luxury resort and regarded as a leader in the hospitality industry.  Our mission is to turn moments into memories for our Guests.  An exciting hospitality career awaits you if you are committed to providing our Guests with an authentically local experience through providing warm and engaging service.

Our Heartists work cohesively as part of the team in a demanding, multi-cultural diverse environment

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.