- Full-Time
- Permanent
- Food & Beverage
- ACCOR
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Pullman Chennai Anna Salai, Chennai, India
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REF92871G
Food & Beverage Manager
Region
MEA SPAC
Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations.
- Analysis the sales and revenue and strives to achieve and exceed the Financial budgets as per hotel policy.
- Helps increase guest loyalty through quality of service
- Reviews inventories and manages stocks under his/her responsibility
- Increases revenue for the point of sale through additional sales techniques
- Is overall responsible for the financial performance of the Food and Beverage
- Prepares and analyses financial reports/results and implements corrective actions as necessary
- Manages the costs in accordance with the expense budgets and insures efforts to reduce costs and expenses without compromising on quality.
- Ensures strict adherence to Internal bill settlement policy, as per the company/hotel guidelines..
- Boosts cross-departmental working methods thanks to his/her relational skills, adaptability and professionalism.
- Ensures prompt guest recognition on the basis of VIP list / repeat guests as per the guest history.
- Takes the global level of activity into account when managing the flow of guests and constantly checks the quality, speed and overall efficiency of the team/waiting staff.
- Ensures that the Back of the house service areas is maintained as per the hotel standards.
- Plan for future staffing needs
- Interview, select and recruit team members
- Identify and develop team members with potential. Mentor and train appropriate employees for upward growth
- Conduct performance review with the team
- Constantly monitor team members’ appearance, attitude and degree of professionalism
- Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
- Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service
- Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication
- Bachelor’s degree in Hotel Management or equivalent
- Minimum 2 years of relevant experience in a similar role
- Excellent reading, writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Good working knowledge of MS Excel, Word, & PowerPoint
- High degree of professionalism with sound resources management and business acumen capabilities
- WHAT IS IN IT FOR YOU:
- Come As You Are
- Work With Purpose
- Grow, Learn and Enjoy
- Explore Limitless Possibilities
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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