Company Description
At Novotel Auckland Airport, we create welcoming and memorable experiences for travellers from around the world. Our modern 4.5-star, 263-room hotel is conveniently located just steps from Auckland International Airport, offering exceptional comfort and convenience at the gateway to Aotearoa. As part of the globally recognised Accor family, we combine genuine hospitality with contemporary style, complemented by our vibrant THIRTEEN50 Kitchen & Bar, where modern Kiwi flavours take centre stage. Join a team that is passionate about people, service excellence, and creating unforgettable guest experiences every day.
Embrace an exciting career opportunity as the Food and Beverage Manager at Novotel Auckland Airport, where your dedication to crafting memorable dining experiences and impeccable service will shine. As the Food and Beverage Manager, you will lead a team of Heartists, creating a warm dining experience for our guests.
Job Description
Responsible for the efficient running of the Food & Beverage outlets across the Hotel - Room Service, THIRTEEN50 Bistro & Bar & Conferencing.
- A ‘hands on’ approach is required as is to work as part of a team to provide efficient food and beverage service.
- Develop, train, empower & lead your team of Food & Beverage professionals.
- Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations.
- Developing special promotional and merchandising plans, advertising materials to help increase revenue.
- Proven ability to oversee daily activities, optimize seating arrangements, manage staff schedules, and ensure exceptional guest service within these outlets.
- Cost and Revenue Management: Demonstrated experience in effectively managing costs and driving revenue within a food and beverage setting. Proficiency in monitoring inventory levels, implementing cost-control measures, and strategizing to enhance profitability while maintaining high-quality offerings.
Qualifications
You will have:
- 2+ years experience Supervisor/Management experience in a fast paced Hospitality environment.
- A passion for Food & Beverage and the ability to empower, lead and drive a service-excellence team of professionals.
- High-level communication & leadership skills, working in a fast-paced Hotel.
- Strong experience leading & inspiring people, including: recruitment, training, learning and development & training
Additional Information
- Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
- Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
- Accor's referral reward program
- Meals on shift
- Accor's Parental Leave Scheme
- Access to our Employee Assistance Program
- Paid birthday leave
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
ACCOR's PURPOSE STATEMENT
“ Pioneering the art of responsible hospitality, connecting cultures, with heartfelt care"
