Company Description
Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city’s most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street.
Job Description
Reporting to the Director of Food & Beverage, responsibilities and essential job functions include but are not limited to the following:
- Lead, mentor and train the Food & Beverage Operations team in all aspects of the department and ensure service standards are followed
- Strategize on new products and service offerings
- Create unforgettable experiences for our guests
- Consistently offer professional, friendly and engaging service
- Maximize revenues by communicating regularly with the Food & Beverage teams to implement agreed upon strategies, practices and promotions
- Monitor the departmental budget in a fiscally responsible manner
- Address guest concerns and react quickly and professionally
- Monitor all guest service standards, constantly seeking ways to improve product and service as well as increase volumes and profits
- Balance operational, administrative and colleague needs
- Follow outlet policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
- Other duties as assigned
Qualifications
Your experience and skills include:
- Service focused personality is essential and previous leadership experience required
- Proven ability to build and maintain good relationships with all stakeholders
- Communicate thoughts, actions and opportunities clearly with strong networking skills
- Ability to lead by example, believe in a strong team culture and set the scene for high performance
Physical Aspects of Position (include but are not limited to):
- Constant standing and walking throughout shift
- Occasional lifting up to 25lbs
- Seated use of computer, keyboard and mouse
Additional Information
Salary Grade: $85,000 to $108,000 USD gross annual
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Fairmont is proud to be an Equal Opportunity Employer. Feel free to visit our website at http://www.fairmont.com/ to find out more about our company.
EOE/M/F/D/V
All your information will be kept confidential according to EEO guidelines.
