Food & Beverage Manager (F/M/X)

ABOUT ORIENT EXPRESS 

Artisan of Travel since 1883 Orient Express is a legendary brand, steeped in history and loved by past, present and future generations. Representing the pinnacle of ultra-luxury hospitality within Accor Group, this brand is currently going through exciting phases of rebirth and expansion.  

Orient Express embodies the refined nomadic spirit of travel, inviting each traveler to a place where the journey is the destination. Bringing awe-inspiring travel experiences to a new generation of adventurers, its exceptional portfolio includes The Orient Express, with its original carriages reimagined as the new embassy of French luxury; Orient Express La Dolce Vita, a train embodying the 'Made in Italy' way; Orient Express Silenseas - the world’s largest sailing ship; and hotels coming to Rome and Venice.  

Progressively shaping the future of luxury hospitality, Orient Express is focusing on employee journey and growth. 

ABOUT ARSENALE

Arsenale is a multi-brand Group capable of providing a comprehensive service to the largest and most renowned luxury global market operators who wish to expand in Italy. Founded and supported by internationally renowned entrepreneurs and investors, Arsenale aims at creating the leading luxury hospitality group in Italy. To pursue this ambition, the Group launched an impressive investments plan to boost tourism and made-in-Italy through the re-development and enhancement of iconic hotels and hospitality solutions in the most beautiful locations of the country. 

Orient Express La Minerva, Rome 

Considered as the beloved capital of the Orient Express legend, Rome will be home to the first Orient Express hotel, Minerva, in 2024. Orient Express, in partnership with the Italian luxury hotel group Arsenale S.p.A, has entrusted the interior architecture and artistic direction of the hotel Hugo Toro. The former Palazzo Fonseca is a sumptuous 17th-century palace with a huge, majestic façade. A place of memory still adorned with its Roman columns, sculptures by Rinaldi Rinaldo, a disciple of Casanova, and the fascinating goddess Minerva. At the end of 2024, a new décor and interior inspired by the Roman domus and the riches of the "Eternal City" will be revealed with a new touch of contemporary elegance. 

The Hotel is committed to providing an exceptional guest experience, boasting unparalleled elegance, world-class amenities, and impeccable service. We are seeking a dynamic and experienced Food & Beverage Manager to lead our culinary and dining operations, ensuring the highest standards of quality and guest satisfaction. We are seeking a dynamic and experienced Food & Beverage Manager to lead our culinary and dining operations, ensuring the highest standards of quality and guest satisfaction.

As the Food & Beverage Manager, you will be responsible for overseeing and managing all aspects of the hotel's food and beverage operations. This key leadership role involves strategic planning, staff management, menu development, and maintaining exceptional service standards. The successful candidate will have a passion for culinary excellence, a keen eye for detail, and a commitment to delivering a world-class dining experience. 

Key Responsibilities 

Leadership and Team Management: 

• Lead and inspire the food and beverage team to deliver exceptional service and uphold the hotel's standards of excellence. 
• Recruit, train, and develop staff to ensure a highly skilled and motivated team. Foster a positive and collaborative work environment, promoting teamwork and continuous improvement. 

Operational Excellence:

• Oversee day-to-day food and beverage operations, including restaurants, bars, room service, and catering services. 
• Monitor and manage inventory, procurement, and cost control measures to maximize profitability. 
• Implement and enforce health and safety standards to ensure a safe and hygienic working environment. 

Guest Satisfaction: 

• Strive for excellence in guest satisfaction by consistently delivering high-quality food and beverage services. 
• Address guest feedback and concerns promptly, implementing corrective measures when necessary. 
• Collaborate with other departments to ensure a seamless and memorable guest experience. 

Menu Development and Innovation: 

• Work closely with the culinary team to create innovative and enticing menus that reflect current culinary trends and meet the expectations of our discerning clientele. 
• Regularly review and update menus to maintain a fresh and dynamic dining experience. 

Financial Management: 

• Develop and manage budgets, financial forecasts, and revenue targets for the food and beverage department. 
• Analyze financial performance, identify areas for improvement, and implement cost-effective measures. 

• Bachelor's degree in Hospitality Management or a related field is preferred. 
• Proven experience in a similar role within the luxury hospitality industry. 
• Strong leadership and team management skills. 
• Exceptional communication and interpersonal skills. 
• In-depth knowledge of food and beverage operations, including menu planning and costing. 
• Familiarity with industry trends, customer preferences, and compliance with health and safety regulations.